Taxi Drivers in a Tsunami-hit Town

Twelve years after a massive quake and tsunami in northeast Japan, we followed taxi drivers in Kesennuma, one of the affected towns, to experience people's memories and hopes through their eyes.

Transcript

00:02

Stories about people.

00:04

Stories about life.

00:08

Hometown Stories.

00:19

Remember the song about port towns?
♪ "Miyako, Kamaishi, Kesennuma!"

00:27

Kesennuma is the last one people stay in.

00:36

Here's one of the taxis that serves the northeastern port city of Kesennuma.

00:41

For the drivers, it's another day of keeping a quiet watch over their hometown from their cars.

00:47

- How's your mother?
- She's well. At the day-care today.

00:54

I'll see you later.

00:57

Many of the drivers are locals. They know their customers well.

01:02

- My glasses broke suddenly.
- Oh, no.

01:05

Let me tell you what happened.

01:11

To me, the seawall is like Ultraman.

01:16

In March, with spring approaching, we followed some of these chatty drivers as they went about their day.

01:25

I'm wearing a tiny mic.
I'd better watch what I say!

01:32

Let's find out what Kesennuma looks like through the eyes of taxi drivers.

01:44

This is Gojuban Taxi.
Thank you for calling.

01:47

Car 127, to Big House supermarket.

01:53

The Gojuban Taxi company has been serving Kesennuma for over 70 years.

02:00

Watch out for the dust.

02:07

Hi there.

02:09

The average age of the drivers is 63.

02:13

Many of them were born and raised here.

02:15

They've known each other for a long time.

02:19

We went to the same schools.
I think that's a good thing.

02:22

We bad-mouthed each other.

02:26

You can put that in the program!

02:32

One of the taxis is off already.

02:37

The driver is picking up a passenger at the city hospital.

02:46

Hello.Thank you.

02:48

- Where to?
- Daiichi pachinko parlor.

02:52

I'll drop you off right outside.

02:56

- See all these cameras?
- What cameras?

03:00

- What are they filming?
- How I'm driving?

03:06

Konno Kyoichi always has a smile on his face; he's 64 years old.

03:13

Hello there.

03:17

- Where to?
- Maiya supermarket.

03:22

- It's a bit windy today.
- But it's rather warm.

03:26

- 18 °C?
- That's right.

03:30

Many of the destinations are hospitals, supermarkets and other central locations.

03:38

- Thank you.
- 610 yen (about $4), please.

03:41

Take your time. No need to rush.

03:50

Kyoichi says 70 percent of his customers are elderly people, living in public housing for disaster victims.

03:59

Many passengers stop by that supermarket
after coming to this hospital.

04:04

Then we take them home, too.

04:09

A lot of short rides, but we're busy.
We have a lot to do.

04:20

There are taxis lined up outside Kesennuma Station, the gateway to the town.

04:29

This driver seems different to his colleagues.

04:34

72-year-old Sato Kiyoshige waits for customers by the station.

04:39

He's a natty dresser, isn't he?

04:42

My daughter doesn't like it
if I don't look good.

04:47

If she approves, so do customers.

04:50

1, 2, 3, 4, 5 arrivals...
The 11:45 train has the most passengers.

04:58

Kiyoshige's target customers are tourists arriving on trains.

05:03

There are seven arrivals a day.

05:09

Sometimes, people get off.
Other times, there's no one.

05:14

This is not a big city.
So, I try not to expect too much.

05:24

A train has finally arrived.

05:26

It's a special one, adorned with a popular game character.

05:30

Some of the passengers getting off look cute.

05:36

Hello, and welcome.

05:41

Hi!

05:43

- Where are you from?
- Yokohama.

05:48

To Asahi-zushi near Kesennuma Port.

05:55

The customers are headed to a sushi restaurant about five minutes from the station.

06:03

Enjoy the food. It's delicious!

06:08

Since the earthquake and tsunami in 2011, a host of new tourist spots have sprung up in the port area.

06:21

It's fun to take a walk
and enjoy the ocean view.

06:26

While driving tourists to their destination, Kiyoshige offers some helpful tips.

06:33

The 2nd floor has an exhibit on
a TV drama about this area.

06:37

I get different customers every day,
and chat with them.

06:43

People say it's the perfect job for me.
I never get tired of it.

06:55

He became a taxi driver in 2020.

06:58

He used to drive a sightseeing bus and a mobile library.

07:02

But he says he's a rookie when it comes to driving a taxi.

07:09

- Excuse me, but where to again?
- Anchor Coffee.

07:15

Right. I was too busy talking.
We're going in the right direction.

07:25

Come on, Kiyoshige!

07:32

Hello there.

07:35

He sometimes gets foreign customers.

07:38

Where are you from?

07:44

I see.

07:49

I visited Hong Kong a long time ago.

07:57

He can't speak their language. But he does his best to communicate.

08:08

Hmm? Oops!
Thank you.

08:18

The first 300 meters is free!

08:21

I'm Sato. Car 127.

08:25

- You're Sato-san.
- Thank you.

08:28

Enjoy your stay.

08:31

You've made a connection, Kiyoshige!

08:35

Have fun.

08:45

- Can you come by at 5 p.m.?
- At 5? Today?

08:49

Where to?

08:51

- I'm glad to find you, Kiyomi.
- I'll see you.

08:56

Someone spotted 74-year-old Kumagai Kiyomi and talked to him.

09:01

He's a veteran driver with 49 years of experience and many regular customers.

09:08

How many years? I don't remember.
We're on our fourth company president now.

09:15

This area is called Minami-machi.

09:19

There used to be a fish market here.

09:22

It used to be booming with lots of boats.
There were many customers, too.

09:30

Kiyomi became a taxi driver in the 1970s.

09:33

Around that time, fish hauls in Kesennuma were at their peak.

09:38

He recalls how the city was lively and bustling with fishermen from around the country.

09:44

There were hostess clubs.
They were quite busy, too.

09:50

We'd regularly earn around $300 a day.

09:55

Now, it's around $200, tops.
And that doesn't always happen.

10:01

On top of the recession, the town was also struck by a massive quake and tsunami.

10:06

Then the coronavirus pandemic.

10:08

Kiyomi kept driving through these troubled times.

10:11

He turned 74 in the spring of 2023.

10:16

There may be tough times ahead.

10:19

I'm not looking forward to that.
But it can't be helped.

10:30

- Thank you for waiting.
- Hello.

10:34

"Being filmed by NHK"?

10:38

- I don't want to be on TV.
- Why not?

10:43

Choose someone cuter.

10:46

- You're cute.
- No way!

10:51

He seems on very good terms with this customer, who appears to be on her way home from a shopping trip.

10:59

- Your mom told me she was hospitalized.
- That's right.

11:04

She has a hard time falling asleep at night.
Could be stress.

11:09

The doctor suggested a change of scene.
But that's difficult.

11:18

The drive to her home takes only four minutes.

11:22

All the while, Kiyomi quietly lends an ear to what she has to say.

11:29

I asked my son, "Can I dye my hair red
for your graduation ceremony?"

11:33

He said, "Not red. No way!"

11:36

- How about pink?
- He said not pink, either.

11:39

He told me to make it a quiet color.

11:44

- The ceremony is on Friday?
- Yes. I'll see you then.

12:04

Good morning.

12:06

You're after me, Kyoichi.

12:09

These are for the tsunami commemoration.

12:14

March 11th is drawing near.

12:17

The taxi firm is starting to get reservation requests from people who want to go around the tsunami-hit area.

12:27

The disaster struck in 2011.

12:30

The tsunami washed away the company's office, along with the town.

12:34

Some of the drivers were among the victims.

12:39

The driver of Car 119 passed away.

12:43

We've also retired No. 111,
so we won't forget.

12:52

Have a safe ride.

12:57

Please show us around.
We don't know the area.

13:00

Most tourists are first-time visitors here.

13:06

Kyoichi was assigned to take customers from Tokyo on a local tour.

13:12

This is a usual route for him, but today he has another role.

13:17

He's driving around Kesennuma seen as a disaster area.

13:22

Those two buildings are public housing
for disaster victims.

13:28

Are the residents local people
who used to live around here?

13:32

Not all of them.
They were selected by lottery.

13:43

The foundations are still there.

13:47

There might've been a bath or kitchen.
Maybe a basement, too.

13:52

My house was washed away, too.
I was in a nearby city.

13:58

Kyoichi returned to his hometown in 2010 to care for his mother and became a taxi driver.

14:08

The earthquake and tsunami happened soon after that.

14:12

He has spent his whole career as a driver in the disaster-stricken town.

14:24

He says he's willing to act as a tourist guide on occasions like this.

14:31

We ran just as we were.

14:34

I just grabbed my
driver's license and cell phone.

14:42

Even here, Kyoichi has his usual smile.

14:49

There's a big dent on the 3rd floor
made by a fridge that got swept away.

14:59

It smelled of fish for about a year.
In the city, too.

15:05

I try not to cry.

15:09

If I sound gloomy, I wonder
how the customers will take it.

15:15

Talking about it in a sad way
just makes it worse.

15:20

You just need to see it
with your own eyes.

15:24

I'd be glad if these customers tell
their parents and children about today.

15:34

Thank you very much.

15:39

Thank you.
I have tears in my eyes.

15:45

Say cheese!

15:47

I feel wonderful.
I'm glad they enjoyed the tour.

15:56

There's a lot of pollen today.

16:00

- Do you have hay fever?
- No. I'm an Australopithecus.

16:05

- What's that?
- An ape.

16:10

Kiyomi, the veteran driver, has a reservation from a regular customer.

16:17

- Where to today?
- Kofukuji Temple via Sansaka, please.

16:28

This March is the 12th commemoration
for the disaster victims.

16:34

The passenger wants to take a detour through a place that holds a personal significance.

16:42

You know the bypass bridge ahead?
A friend went missing around there.

16:54

In 2011, the tsunami flowed up a river and swamped the place now coming into view.

17:03

Your friend was washed away around here?

17:07

I know she was here.
But I'm not sure after that.

17:18

Usually, I don't want to take this road.

17:30

- Here we are.
- I'll be back. Please wait.

17:37

It's a meaningful day for the customer.

17:40

Kiyomi and his taxi are there for her again.

17:52

I feel sad if I walk alone.
But Kiyomi and I share the same pain.

18:01

We pray in front of
victims' graves at the cemetery.

18:07

But we also need to remember them,
and offer our thoughts from time to time.

18:15

I want my friend to come back,
so we can laugh about our graying hair.

18:26

The 12th commemoration...

18:44

"Today marks 12 years since the disaster.
In a coastal district in Sendai City..."

18:52

Hello.

18:56

Where to today?

19:01

- The central community center.
- For the memorial service?

19:07

- What was the age gap with your husband?
- 5 years.

19:14

- Did you always get along?
- Usually. But we'd sometimes quarrel.

19:22

Lost her husband to the tsunami.

19:28

Gave flowers at the city memorial service.

19:34

Kyoichi is off duty on March 11.

19:45

Please drink your fill.

19:50

He was my best friend.
We'd hit local bars almost every week.

19:57

His wife called and asked me
to identify the body. That was hard.

20:05

I realized he was dead.

20:17

Oh, Kyoichi?

20:22

- Junichi's friend.
- I'm his classmate.

20:26

Time passes so quickly.

20:31

I wonder what I've been doing.

20:56

Not many customers today.

21:20

Kiyoshige, the driver who covers Kesennuma Station, is making something at the office.

21:28

This is perfect.

21:31

I love night scenes that are lit up.
Like Kesennuma's fireworks.

21:39

He has depicted the townscape of Kesennuma, using hand-made collages of torn paper.

21:47

He says they will be gifts for his customers.

21:50

I'd be happy if people look at
my collages and say...

21:55

"I want to come again," or
"I'll bring my grandchildren next time."

22:03

Kiyoshige was born and raised in Kesennuma.

22:07

The tsunami washed away the house that he used to live in.

22:13

His collages show fondly-remembered views from before the disaster,

22:19

as well as parts of the reborn town.

22:22

They're packed with all sorts of memories.

22:37

With three years of experience as a taxi driver,

22:40

Kiyoshige enjoys the different views of Kesennuma through his car windows, with customers from distant places.

22:50

- The sea and mountains are so close.
- That's right.

22:54

The complex geographical features
make for beautiful scenery.

23:03

I made this myself.
It's for you as a memento of your trip.

23:07

Thank you. It's wonderful.

23:15

In 2018, Kiyoshige moved from temporary housing to a place up on a hill.

23:26

I love the evening glow,
as the sun sets.

23:33

He says he's proud of the view from his home.

23:37

You can see the new port, roads and fish market.

23:46

Now, I feel safe up here.

23:50

I can see the light of the future,
rather than what has gone before.

23:56

I've moved to a beautiful place.
This is a beautiful town.

24:16

- Where are you working now?
- At a fish market site.

24:25

Lately, a young man involved in reconstruction work has been taking Kiyomi's taxi.

24:34

I sometimes tell newcomers,
"We did the construction here."

24:39

That's a great feeling.

24:46

I'm used to it now.
But it was hard when I first came here.

24:52

- People do get used to things.
- I agree.

25:01

- It's nice and warm.
- Yes, spring is here.

25:11

People in Kesennuma face up to the changes in their daily lives, each at their own pace.

25:22

The taxis leisurely take in all kinds of daily scenes.

25:32

The pachinko parlor is not crowded today.
You can choose any machine.

25:39

Hospital visits are cheap.
But taxi fares are too high.

25:45

This customer is talking about recent rises in the prices of so many things.

25:53

- Will the rent stay the same?
- It may go up after 10 years.

26:12

Thank you.
Oh, it's nice of you.

26:17

- A freebie for you.
- Thank you again.

26:24

It's chilly, so don't catch cold.
I'll see you.