Helping Ukrainian Evacuees Learn Japanese: Maksym Haichenko / Monoxer Employee

Maksym Haichenko has created a free Japanese language learning app for fellow Ukrainian evacuees at the Japanese IT company where he works. He talks about the development process.

Transcript

00:10

Since the Russian invasion of Ukraine began, Japan has received over 2,000 evacuees from Ukraine.

00:19

As the conflict rages on, more are looking to stay long-term, but the language barrier is a hurdle.

00:27

Today's guest, Maksym Haichenko, is from Ukraine.

00:31

He works at a Japanese IT company,

00:34

where he's developed a free Japanese language learning app for Ukraine evacuees.

00:44

Haichenko is currently 19 years old.

00:47

He, too, came to Japan to flee the Russian invasion.

00:53

I can see lots of people struggling studying Japanese, making their best.

00:59

Japanese is really basic if you want to work here in Japan,

01:03

if you want to have friends in Japan,

01:06

so if you don't understand Japanese, you don't have any other ways.

01:11

That's the basic part that we want to help people with.

01:17

The app has been well received among fellow evacuees,

01:21

and some have gone on to pass the Japanese Language Proficiency Test.

01:26

It's super easy to use!

01:29

I use it daily.

01:34

I'm studying vocab so I can pass the JLPT!

01:44

We ask Haichenko about his work to help fellow Ukrainians in Japan learn the language.

01:55

Haichenko works for a startup based here in Tokyo's Chiyoda Ward.

02:01

Founded in 2016, it develops AI-powered learning apps and more.

02:10

Its staff of 140 are a diverse bunch, with members who hail from the U.S., France,

02:17

China, South Korea, Taiwan, and more.

02:24

As part of their efforts to support Ukraine evacuees,

02:28

in 2022, they launched a project aimed at helping them learn Japanese.

02:34

In the application, there are a lot of different types of tasks, you can type in,

02:38

speaking, like choosing, inputting from keyboard.

02:46

Hello

02:52

Watch out!

02:53

This task plays audio of a Japanese wordphrase,

02:56

and the user must select the equivalent Ukrainian expression.

03:01

This task asks the user to transcribe the displayed word using kanji characters.

03:10

Here, they name prefectures on a map of Japan using the pictures as clues.

03:16

The app is designed to teach the user basic information they'll need to live in Japanese society.

03:24

Seven

03:27

If the user gets a question wrong, the AI is programmed to display it again.

03:34

If you talk about something that was hard for me when I was making the program,

03:39

maybe the hardest thing is about translating Japanese to Ukrainian.

03:44

Ukrainian and Japanese are completely different languages,

03:48

so even if you translate it directly, Ukrainians can't understand sometimes.

03:56

For example, when you say in Japanese "otsukaresamadesu,"

03:59

there is no such expression in Ukrainian, so you have, somehow explain it,

04:07

you should put more detailed description about it.

04:11

As I am not Japanese, sometimes I can also mistake a word,

04:19

so I have to really check it, discuss it with my colleagues, try to, is it ok to translate it like this.

04:27

So maybe the hard thing is when you discuss one word for ten minutes

04:32

with colleagues and there are like really 2,000 words,

04:37

and you have to discuss one by one for ten minutes,

04:40

of course sometimes it's more either more difficult,

04:44

but when you have to discuss one word for ten minutes, it's real exhausting,

04:49

but this is the job I had been doing for 2 years.

04:55

The app Haichenko and his colleagues developed has been featured on the Ukrainian Embassy's social media,

05:01

and has been used by over 400 Ukrainians living in Japan.

05:08

15 of them have now passed the Japanese Language Proficiency Test.

05:15

Of course I hear a lot of greetings, thanks from people.

05:19

"They are really good information, thank you," "it helped me."

05:25

And after the test some people told me,

05:27

"if I didn't hear this information from you, I think I won't like do something"

05:33

"I won't take it to the test. I won't think that way." So probably fail.

05:38

It's the most...The greatest thing I can hear that my advice helped somebody.

05:47

Haichenko was born and raised in the city of Mykolaiv in southern Ukraine.

05:52

He took an interest in Japan when he was in middle school.

05:58

He became captivated by anime and started taking Japanese lessons so that he could enjoy the works in their original language.

06:09

So I started watching anime, it was really great,

06:12

and I thought I want to be able to watch anime without subtitles in Japanese as it is in the original,

06:20

so I started learning Japanese by my own, learning hiragana/katakana, but it didn't go well.

06:27

So I found a teacher that helped me,

06:30

she is Ukrainian but she was living in Japan for 3 years,

06:34

so she was really fluent in Japan, in Japanese, and she helped me study Japanese for 3 years.

06:42

The things that she told me when I was studying Japanese,

06:45

Japan is not like anime, Japan is like this, Japan has own problems and has all this culture and it's not hard,

06:54

it's not easy, it's easy, it's hard, and a lot of things that usually people who have not lived in Japan don't,

07:01

doesn't understand, she told me and so when I came to Japan I was like oh yeah, it was like as she said.

07:10

After graduating from high school, he enrolled in the National Aviation University in Kyiv,

07:16

where he began studying cybersecurity and information technologies.

07:24

But then in February 2022, Russia launched its invasion of Ukraine.

07:29

Everything changed in an instant.

07:34

After the full-scale invasion started, I was living in Kyiv for 3 months,

07:39

I was working in a coffee shop, and the man in the coffee shop,

07:46

the owner, is still fighting right now, he's still at the war, and my uncle,

07:51

he's also out there, and a friend of our family, he died, he passed away,

08:00

he died 3 months ago, 2 months ago.

08:04

Everybody... there is no Ukrainian who have not relatives or somebody who's not fighting.

08:12

After talking it over many times with his parents,

08:15

he decided to evacuate to Japan with the support of a humanitarian foundation.

08:22

Initially, he attended Japanese classes while making ends meet by working part-time at a coffee chain.

08:31

Then one day he learned about a company that was looking for people knowledgeable about IT who could speak both Japanese and Ukrainian.

08:41

Haichenko went in for an interview at the firm where he now works.

08:49

For me it was really an easy way, I was studying Japanese for 3 years in Ukraine.

08:53

But Ukrainians who came here, with their level of Japanese,

08:56

they have to study somehow here and at the same time work here at the same time,

09:02

so I guess it's really difficult, it's really hard, I guess it's stressful.

09:07

So of course it's also have an impact on my feeling that I want to help that people.

09:16

But little by little, the pressures of his first "adult" job and the stress of cultural barriers began to build up.

09:26

Meanwhile, he was also continuing his university studies virtually, which was leaving him feeling fatigued.

09:35

Still, he kept his struggles to himself and tried to push through it.

09:41

Then one day, he was chatting away with a coworker when he suddenly broke down into tears.

09:50

I understood, logically, that there is no like place to, to run from it.

09:57

Because I went from a country at war where things are much worse,

10:02

so to a friend, a very peaceful country, so it's now, not now, not about complaining selfish, I should just do my best,

10:11

but of course as a human, sometimes you should just, you should let your feelings go to the outside.

10:20

Haichenko's colleague Oba Marie was with him when he broke down.

10:30

I'd never imagined him crying.

10:33

He's someone who strives for perfection in what he does.

10:38

And in front of others, he always puts on a cheerful, brave face.

10:42

But underneath, he must've been dealing with a lot.

10:46

And he didn't have a place to vent.

10:50

Afterwards, I felt like I could've done more.

10:55

I wish I'd set aside more space and time to be there for him.

11:02

As his colleague, I hope to continue looking out for him.

11:10

Since the incident, Haichenko has become closer and more communicative with his coworkers and superiors,

11:17

and his Japanese has also improved exponentially as a result.

11:24

He passed N1, the highest level of the JLPT.

11:31

He even won an award in a Japanese speech contest for foreign residents.

11:38

It's been a year and ten months since Haichenko joined the app project.

11:44

Word of the app has spread among his fellow evacuees,

11:47

and online information sessions now get many participants.

11:52

Hearing about their struggles has made him realize their app is more necessary than ever.

11:58

So there were really simple questions, like, "how can I apply to get a credit card?"

12:05

Credit card system in Japan is not so simple.

12:08

I guess it's something about speaking to Japanese people,

12:11

"How can I get well with them?" "Where I can make Japanese people friends?"

12:17

People told me about their situations they would get in, and how they deal with them in Japanese.

12:26

Daryna Myronenko is a regular user of the app.

12:31

She and her family fled to Japan immediately following the start of Russia's invasion.

12:38

Daryna currently attends a Japanese high school.

12:42

She was having trouble learning the language when she discovered Haichenko's app.

12:50

It repeats questions until you learn the word.

13:00

It's really great!

13:02

My Japanese has improved.

13:08

I made a lot of work about studying Japanese.

13:11

The greatest part is if I will continue to help them study Japanese as I have been doing for two years till now.

13:20

For now, I've had a lot of experience in Japanese business, Japanese culture,

13:26

also as I am Ukrainian I know about Ukrainian culture in Ukraine.

13:30

In the future, even now, and when the war ends in Ukraine,

13:36

at least we have to create this bridge between Japan and Ukraine.

13:42

For example Japanese companies can open their business in Ukraine.

13:49

If I can help them, I guess it's my goal for nearest future,

13:54

to push economic from Japan to Ukraine,

13:58

and to make something meaningful for Japan through Ukraine's culture and Ukraine's economy.

14:16

My motto is "90% percent of your life depends on your perception of it."

14:22

In our lives we meet different situations with struggle, and sometimes there're good events.

14:28

But even if it's bad there's nothing to do with crying, you have to take action to do something with it.

14:36

And if it's a situation you can do nothing about, just take it as it is, and you'll feel better.

14:43

We have a lot of biases in our head, and I guess we should fight with them, until we die.

14:50

And try to see this world more perceptively.