Measures extended through February
NTT Docomo
– Lifting restrictions on communication speed when the amount of available data communication is exceeded
– Free or reduced repair fees
– Reduction or exemption of basic charges for fixed-line communication services
KDDI
– Lifting restrictions on communication speed when the amount of available data communication is exceeded
– Reduction or exemption of procedures for damage, breakage, and loss
– Reduction or exemption of basic charges for fixed-line communication services
– Extension of payment deadlines for data communication and fixed-line services
SoftBank
– Lifting restrictions on communication speed when the amount of available data communication is exceeded
– Extension of payment deadlines for data communication charges and fixed-line services
Fees waived through March
Rakuten Mobile
– Usage fees waived from January to March
(The company has already extended payment deadlines for usage fees for December 2023.)
In addition, the companies will continue to offer other support in affected areas, including cell phone recharging services, free Wi-Fi spots, and satellite phone rentals. These are mainly available at evacuation centers.