
As real-world connections weaken, more people are falling deeper into isolation undetected. Against this backdrop, we report on one person who left their hospital job to work at a small diner while looking after the health of the community. A nursing and social welfare facility has become more bustling with locals than ever before, providing a place to interact with the elderly, people with disabilities, and foreign residents. Be inspired by these ideas for creating new connections in society.
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When was the last time you really communicated to someone outside your family or circle of friends?
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Do you ever feel lonely, even surrounded by crowds of people?
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Real world face to face interaction is becoming increasingly rare.
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But even simple ideas can give rise to a web of new connections among residents.
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This shopping center in Amagasaki, Hyogo prefecture has been in operation for more than 60 years.
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Inside, a small restaurant.
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Fukuda Shoko keeps her customers happy.
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Her influence is changing the community.
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Here's your brazed pork rice.
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Thank you.
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Before they leave, these satisfied customers pause... to check their blood pressure.
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How do I use this?
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Don't worry.
I'll show you how to do it. -
1m 47s
Fukuda is a licensed nurse.
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From her restaurant, she looks out for the health of people visiting the shopping center.
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Uh oh, it's a little high.
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It must be last night's drinking.
This is not good. -
2m 12s
Alcohol dehydrates you.
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She told me to be sure to drink water.
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You didn't drink much water yesterday?
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No, I didn't.
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And it showed up right away,
in the numbers. -
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− It's a good thing I guess.
− You're right. -
2m 39s
Fukuda created this blood pressure stamp card to encourage good health habits.
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Customers fill the card with stamps and enjoy a discount on their next meal.
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I don't really give people guidance.
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I get people to tell me
about their lifestyle in detail. -
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It helps them notice things
they can use to help themselves. -
3m 17s
Aren't you busy today?
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Activities like Fukuda's reflect an emerging trend in Japan of so-called community nurses.
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Instead of caring for patients in clinics and hospitals, community nurses go where the people are.
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They interact and stay alert for warning signs of developing illnesses.
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Fukuda gets out and talks to people.
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There's always an opportunity to strike up conversations.
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How's your husband?
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All he does is sleep!
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Take care.
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Shopkeepers may always be ready with a smile and a warm welcome, but Fukuda became aware of a common concern.
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They're busy running a business.
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Some of them have never
had a checkup. -
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But it takes time to
elicit that kind of information. -
4m 29s
I need to develop rapport with them.
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Fukuda encourages other shopkeepers to heighten health awareness, expanding the ring of community.
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She sees people close up,
and they can get advice that fits them. -
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That must be very reassuring.
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One woman's loss of a loved one was the spark for the community nurse crusade.
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Yata Akiko launched Japan's community nurse movement in 2008.
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My father died of pancreatic cancer
around his 55th birthday. -
5m 15s
It had spread throughout his body.
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He died soon after.
I saw the whole thing. -
5m 21s
I wish someone had noticed.
Someone who could've given us advice. -
5m 27s
Before it was too late.
Then we might've been able to help him. -
5m 36s
From a local fish shop, Yata started working to spot health problems in the community before they became serious.
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Her efforts drew attention from people all over Japan who wanted to follow her example.
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This inspired Yata to launch a training program.
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Community nurses reach out to people in many ways.
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Where there are no shopping areas, they provide mobile sales services.
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Local governments have also started hiring community nurses.
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In villages with elderly populations, they can visit local recreational facilities to get a sense of residents' health.
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I don't get many chances
to interact with young people like this. -
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I really enjoy it.
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A person may interact with others,
but that doesn't mean they're fine. -
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The community nurse's special role
is to engage with residents... -
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and encourage everyone to help
promote the health of the community. -
7m 08s
Now we'll journey to an aging community, where a popular spot has newly opened.
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In fact, this is a nursing care facility with a unique approach.
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The town of Aikawa, Kanagawa prefecture has 40,000 residents.
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In the 60s, it was the site of a major industrial park.
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The population surged, and Aikawa became one of Japan's "new towns."
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Today, it's a shadow of its former self.
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But in March 2022, a nursing facility with a contemporary design opened its doors.
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But this isn't your typical nursing home.
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Here you'll find attractions for children, and features designed to put a smile on the faces of people of all ages.
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This shop selling old-style candies is a hit with kids.
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The checkout is attended by nursing facility users.
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Thank you.
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That's a lot of candy.
Are you sure? -
8m 49s
Interacting with children can have a positive effect on the mental health of seniors.
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Thanks again!
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The elderly can use this facility however they wish without paying costly entry fees.
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Design plays an important role in creating opportunities for interaction and engagement.
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In this sense, the facility is truly groundbreaking.
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This fee-based laundry center serves the whole community.
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Users can enjoy a pleasant cafe while they wait.
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The space flows seamlessly from the candy shop into the nursing facility.
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Anyone is free to visit and interact with the elderly.
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The facility also serves young people with special needs.
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It was conceived by Baba Takuya, a native of Aikawa.
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He brought his years of experience as a welfare services provider to change the prevailing image of nursing facilities as closed spaces.
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Most Japanese nursing homes
are built like hospitals. -
10m 12s
Straight corridors, with rooms
on either side. -
10m 19s
This building is open to the outside.
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Kids can come, buy candy,
and chat with the residents. -
10m 32s
We wanted to create opportunities
for people to come together naturally. -
10m 44s
This croquette shop is another setting for human interaction.
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The fried delicacies have become a local favorite.
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People with special needs have a role to play too.
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You look busy! Having fun?
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The open quality of this facility is creating ties between people who might otherwise never encounter each other.
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Small innovations help make the shops worker-friendly.
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In the laundry services area, clothing is folded with paper guides.
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Individuals with special needs may find it challenging to follow complicated verbal directions.
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Thoughtful measures like this help them work with confidence.
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We assess people's abilities
and get their input. -
11m 59s
We collaborate with them
to create enjoyable work environments. -
12m 06s
We hope this approach
is widely adopted. -
12m 12s
The number of regular users is growing.
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With all the rain,
I couldn't have done my laundry. -
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I love this place.
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Baba's vision goes beyond seniors and those with special needs.
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Aikawa has many residents with roots in other cultures.
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Their number is growing steadily.
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Some struggle to adapt to Japan's culture and language.
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It was very hard at first.
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Some of our newcomers
know nothing about Japanese culture. -
13m 06s
To help them, educational support is offered at the facility.
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47, 48, 49, 50...
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Volunteers offer regular language practice that helps children keep up with their schoolwork.
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Immigrant kids
struggle with the language. -
13m 36s
Sometimes they refuse to attend school.
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They need help
integrating into the community. -
13m 51s
In Aikawa, people who might never interact are encountering each other.
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Baba is convinced that settings like this can be a source of strength in any community.
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I hope this place helps people become
kinder toward all members of society. -
14m 13s
Kids get used to interacting with people
and don't realize it's a nursing home. -
14m 18s
10 or 20 years from now, they'll say,
"Wow, was that a nursing home?" -
14m 25s
They'll realize that some residents
were suffering from dementia. -
14m 32s
In a way, it's a legacy
for them, from us. -
14m 41s
The first step on the path to a better future might simply be for us to notice each other, and begin a conversation.