Today: explaining that you can't make a decision on the spot. Astriana Faradillah, from Indonesia, works in sales at a company that makes devices used in incineration. She moved to Japan 5 years ago and studied at a university in Tokyo before joining her current company. She can prepare quotes on her own and is mastering other basic skills. But she says she lacks confidence when it comes to sales. She'll take on a roleplay challenge where she must deal with clients who request an on-the-spot discount.