This episode is about making apologies. Loraine Paz Amoro Oledan-san moved to Japan at the end of 2018 to work at a housekeeping company. Starting next week, she will be responsible for cleaning actual homes. She knows how to carry out her work and has learned the Japanese phrases she will need to use. But you never know what unexpected things may happen! Loraine-san will tackle a roleplay to help her explain properly and apologize. She'll learn from experts what to focus on when she does this in Japan.