Running a Luxury Tourist Train in Hokkaido

Since JR Kyushu's "Seven Stars in Kyushu" debuted in 2013, railway companies have seen trains as tourism resources and begun running luxury tourist trains. With their close ties to the region, tourist trains also help revitalize the areas in which they run. In 2020, Tokyu Corporation's "THE ROYAL EXPRESS" started operating on JR Hokkaido. See why and how Tokyu's luxury tourist train started running in Hokkaido Prefecture.

Transcript

00:06

This year, JR Hokkaido has once again begun operation of "The Royal Express - Hokkaido Cruise Train," a luxury tourist train.

00:24

The train will run on lines around Hokkaido during the summer months, with passengers stopping at hotels for three nights to enjoy the beautiful nature and food of Hokkaido.

00:46

This year, the third since its launch in 2020, the train will run a total of eight tours throughout August and September.

01:04

However, The Royal Express is not actually owned by JR Hokkaido, but rather by Tokyu Corporation - a major private railway company in Tokyo.

01:26

In today's program, we look at how a train operated by a private railway company in Tokyo started running a luxury tourist train in Hokkaido.

01:47

In recent years, a series of luxury tourist trains have made their debut in Japan.

01:53

These trains have a set route with scheduled stops along the way for excursions.

02:03

The first was JR Kyushu's "SEVEN STARS IN KYUSHU," which began service in 2013.

02:13

The seven-car train is hauled by a diesel locomotive which consists of five guest cars, a dining car, and a lounge car.

02:26

Boasting a rich, wood-grain interior, all 14 private rooms are suites, providing luxury and comfort comparable to that of a luxury hotel as the train travels around Kyushu.

02:47

This elegant tourist train is JR East's "TRAIN SUITE SHIKI-SHIMA," which started service in 2017.

03:00

This 10-car electric train, which travels around eastern Japan, has a dining car, a lounge car, six guest cars, and an observation car.

03:15

From the outside, the train draws attention with its champagne-gold livery and unique window designs, while the interior evokes a sense of Japanese culture.

03:36

JR West's "TWILIGHT EXPRESS MIZUKAZE" also made its debut in 2017.

03:42

This hybrid diesel train tours around western Japan, starting from Kyoto and Osaka.

03:56

This classic looking train features an observation deck, giving it a unique appearance.

04:06

The 10-car train consists of six guest cars, a dining car, a lounge car, and an observation car.

04:19

In the dining car, which has an open kitchen, passengers can enjoy meals prepared by a top chef.

04:39

The boom in excursion-type luxury tourist trains has now spread beyond JR to other major railway companies.

04:49

In 2017, Tokyu Corporation unveiled its tourist train, "THE ROYAL EXPRESS."

05:02

It features an impressive royal blue exterior and a classic interior full of warmth and luxury, with timber throughout.

05:20

This eight-car electric train includes four passenger cars, a kitchen car, and a dining car.

05:33

The Royal Express normally runs between Yokohama Station in Kanagawa Prefecture and Izukyu-Shimoda Station in Shizuoka Prefecture on lines operated by JR East, and the Izu Kyuko Line.

05:54

The train is famous for its scenic coastal views and the exquisite meals served on board.

06:08

While the train doesn't have sleeper cars, it offers excursions that are exclusive to the train, with stays at high-class Japanese inns and hotels.

06:24

JR Hokkaido has been operating a variety of tourist trains to attract tourists, such as a trolley train and steam locomotives.

06:44

However, with many lines running at a loss, JR Hokkaido is having financial difficulties.

06:51

It is difficult to create tourist trains, considering the costs.

07:06

Unfortunately, the Hokkaido Eastern Iburi Earthquake in September 2018 also caused a significant drop in the number of tourists visiting Hokkaido.

07:22

So, JR Hokkaido teamed up with Tokyu Corporation to run their luxury tourist train in Hokkaido.

07:35

During the summer, Tokyu suspends the Royal Express because of the many additional trains that run on the Izu Kyuko Line.

07:43

However, the company was looking for an effective way to use the suspended train.

08:04

So, four companies, with the addition of JR Freight and JR East, started the project to run The Royal Express in Hokkaido to promote tourism and support recovery efforts after the earthquake.

08:24

Tourist trains provide a significant boost
to tourism and Hokkaido's economy.

08:34

However, it's become increasingly difficult
to manage and maintain our lines.

08:46

By bringing The Royal Express to Hokkaido,
we hope to revitalize our entire operation.

08:57

Wow, what a project.

08:59

Ryo, has anything on the scale ever been done in Japan before?

09:02

Well, there may be some similar examples but for this case, the vehicles are owned by a private railway company, this I think is rare if not unprecedented.

09:12

Also, the vehicles are the electrical multiple unit designed for using the DC electrified railway, where as in Hokkaido, the railways are either non-electrified or if at all,

09:26

AC electrified and this will give the project an added difficulty to overcome.

09:31

Sounds like an added difficulty, wow.

09:34

I found it interesting that JR Hokkaido whose been struggling a little bit because of natural disasters and similar, is working together with Tokyu Corporation whose train was not in service during the summer,

09:46

I found it great that both of them thought it would be beneficial for them to work together and let's be honest, everyone loves a good collaboration.

09:53

I think so.

09:53

And also, JR East and JR Freight played a very important role in making this project happen.

09:59

Yes, adding JR East and JR Freight, let's find out how those four companies worked together to make it happen.

10:15

To run The Royal Express in Hokkaido, it was decided JR Hokkaido would operate the train, and Tokyu would provide the onboard service.

10:30

However, several problems needed to be solved.

10:39

To begin with, The Royal Express is an electric train, however, Hokkaido has many non-electrified lines.

10:52

So, JR Hokkaido decided to use two diesel locomotives to pull the train.

10:58

They then had to find a way to power the lighting and air conditioning on board.

11:07

In cases like this, a power-supply car is usually connected to supply electricity to the vehicles.

11:15

Tokyu didn't have one, so JR East sold them a power-supply car at a discount.

11:24

The car's exterior was designed to match The Royal Express.

11:29

Starting the engine!

11:37

This vehicle is equipped with a diesel generator which supplies electricity to each car.

11:52

Another challenge was length of the station platforms.

11:56

Some stations in Hokkaido have platforms shorter than the eight-car Royal Express.

12:12

So, the train was reduced to five-cars consisting of four passenger cars and a kitchen car.

12:22

While passenger numbers dropped from 100 to 30, that gave Tokyu the chance to focus on giving high-quality service to each passenger.

12:41

The remaining challenge was transporting The Royal Express approximately 1,300km from Izu-Kogen Station in Shizuoka Prefecture to Sapporo in Hokkaido.

12:56

Thankfully, that was made possible with the help of JR Freight.

13:00

The Royal Express was hauled by a locomotive and transported as freight to Hokkaido.

13:11

This year, transportation of The Royal Express began at midnight on July 18.

13:17

We went to see how they moved the train.

13:28

The pantograph isn't needed in Hokkaido, so it's been removed from The Royal Express.

13:40

Since there are no locomotives on the Izu Kyuko Line, The Royal Express is hauled by regular train from Izu-Kogen to JR Ito Station.

13:55

The Royal Express cars and a power-supply car, six cars in total, are divided into two groups and pulled by conventional trains.

14:11

At 11:27 PM, the first three cars depart Izu-Kogen Station.

14:16

Thus, begins their journey from Izu to Hokkaido.

14:29

The remaining three cars depart as well.

14:46

Meanwhile, at Ito Station, JR Freight's locomotive is awaiting the arrival of The Royal Express.

14:59

The first three cars arrive at Ito Station.

15:02

The conventional train is detached.

15:14

Here, the two groups join back together to form a single train.

15:19

The Royal Express, now with six cars, including the power supply, is coupled to an electric locomotive from JR Freight.

15:38

At 4:39 AM, the train departs for Hokkaido.

15:44

The workers see it off.

15:58

Departing from Ito Station, The Royal Express will travel via three JR East lines to the Tohoku Main Line.

16:15

After changing locomotive's at a signal station along the way, the Royal Express enters the Tohoku Main Line via a dedicated freight line to avoid the busy conventional lines.

16:35

At exactly 12:00 PM, The Royal Express arrives at Utsunomiya Freight Terminal Station in Tochigi Prefecture.

16:44

The train will stay here until the next morning.

16:54

At 6:25 AM, on July 20, The Royal Express departs Utsunomiya Freight Terminal Station.

17:08

The train runs toward Hokkaido, passing through Tohoku's four prefectures; Fukushima, Miyagi, Iwate, and Aomori.

17:21

It then enters Hokkaido through an undersea tunnel.

17:35

After four days, approximately 73 hours, The Royal Express arrives at JR Hokkaido's Sapporo Operation Center.

17:52

The Royal Express in Hokkaido offers four-day package tours.

18:03

So, the crew and staff on board have a lot of work to do, including helping with excursions away from the train and bus transfers to guest accommodations.

18:20

Although the crew have experience with the Yokohama and Izu routes, the Hokkaido package is by far the longest, making it more tiresome than usual.

18:37

It's just two days until The Royal Express starts operation in Hokkaido.

18:43

The crew have gathered in Sapporo City to finalize the details of the tour.

18:57

13 crew members will service The Royal Express in Hokkaido.

19:02

Many of them are experienced workers who have been with The Royal Express since its inception in 2017.

19:23

The day before departure, the crew gets the train ready for operation, cleaning and disinfecting everything, so passengers can ride with peace of mind.

19:38

Everyone in Hokkaido is so welcoming.

19:47

We are passionate about bringing energy to
the region and smiles to the passengers.

19:57

We want to motivate the people
and revitalize the community.

20:05

So I think it's incredible that the
train is running in Hokkaido.

20:10

I've been looking forward to it.
I'm absolutely thrilled.

20:23

On this tour, the lunches served onboard are from the best restaurants along the route.

20:36

On the first day, lunch is provided by this sushi restaurant in Chitose City.

20:44

Chitose is The Royal Express's first stop after departing from Sapporo Station.

20:54

This is Fukuda Ryuta, the restaurant owner who has been making sushi onboard The Royal Express since 2021.

21:04

It's a pleasure seeing the passengers
enjoying the food.

21:12

And the way the crew treats the passengers
is very much in line with my own ideals regarding customer service, so I am
happy to be part of this project.

21:29

I will do my best to make sure the passengers
have an enjoyable trip.

21:44

On August 5 at 11:50 AM, The Royal Express arrives at Minami-Chitose Station, having departed Sapporo Station an hour before.

22:06

Mr. Fukuda boards the train along with a rice cooker full of rice and the ingredients he prepared earlier.

22:29

Local residents gather on the platform with banners and flags to send off the train and its passengers.

22:44

Tourist trains bring town and
people closer together.

22:48

With a railway at its foundation, town flourish
and people's lives become more prosperous.

22:54

With The Royal Express, we hope to motivate local
communities to work together with the train.

23:05

It's an idea we'd like to develop
in various places in the future.

23:14

Last year, JR Hokkaido began offering new tours around Hokkaido in cooperation with an airline, following the experience they gained operating The Royal Express.

23:29

Learning from The Royal Express,
we began working with travel agencies and other transportation companies last year

23:44

to revive sightseeing excursions
and tours in Hokkaido.

23:50

This year, we are planning to
add similar tours in the fall.

23:57

However, it's difficult for one railway
company to do it all alone.

24:07

By working hand in hand with the local communities,
we hope to protect and revitalize the railway.

24:16

Hokkaido is known in Japan for its beautiful nature and rich culinary culture, and I would love to see more tourist trains in Hokkaido and bringing in more visitors,

24:27

returning visitors and hopefully, eventually tourists from overseas.

24:31

Yes indeed.

24:32

And I think this project will be giving people very interesting food for thought because this is a very innovative project in which four different railway companies collaborate

24:44

and there may be other possible frameworks to send in more tourist trains from various parts of Japan to Hokkaido and by doing so, Hokkaido will be given a much needed boost

24:56

for people living in Hokkaido and the railways in Hokkaido as well.

25:03

I hope to see more of these collaborative projects in Hokkaido but also all over Japan.

25:08

Indeed.

25:11

Railway Topics.

25:16

On July 20, test runs began on the JR Tadami Line, which has been partially closed, anticipating a full resumption of service in October.

25:33

The Tadami Line, which connects Fukushima and Niigata Prefectures, is known for its scenic route along the Tadami River.

25:45

However, a heavy rainstorm in July 2011 caused extensive damage to the bridges and tracks, and a 27km section of the line was closed.

26:01

On this day, a two-car train departs from Aizu Kawaguchi Station at a leisurely pace.

26:11

Many people gather along the line to watch and take pictures of the first train to run on the line in 11 years.

26:26

On July 25, three popular trams known as "Flower Trams" began operating in Hakodate in Hokkaido.

26:39

The Hakodate Port Festival, which was canceled due to the pandemic, will be held for the first time in three years.

26:47

It's hoped the Flower Trams will boost the festivities.

26:56

The three trams are decorated with approximately 250 lights each.

27:07

The Flower Trams run through the city three times a day, playing festival music.

27:15

I came across this tram on a school trip.
I thought it was great.

27:19

During the pandemic, we had
to put everything on hold.

27:22

We hope the "Flower Tram" will make the festival more
exciting and bring life back to Hakodate City.