Passing the Torch for Local Businesses: Matching Platform Developer - Asai Katsutoshi

Against the backdrop of an aging society, many of Japan's long-running small businesses, unattractive to investors and lacking obvious successors, are in danger of disappearance – particularly in provincial areas, where a vicious cycle of regional decline sees ever fewer families moving to such locations, further depleting the pool of potential successors. Asai Katsutoshi is fighting back, with a unique online service that matches such businesses with individuals keen to take on a new challenge.

Asai creates online profiles for businesses in search of successors
His matching service successfully found a successor for this shiitake farming business
This man applied through Asai's service to take over an aquaculture and fishing business
Asai also organizes internships, preserving traditional skills

Transcript

00:01

"RISING"

00:07

"Passing the Torch for Local Businesses"
Matching Platform Developer - Asai Katsutoshi

00:18

Kurashiki, Okayama Prefecture.

00:23

Long a hub for the textile industry,

00:26

it's known as Japan's leading producer of denim and other garments.

00:33

Local fabric cutter Tenno Yoshinori

00:36

specializes in school uniforms.

00:43

40 years of experience have given him an unparalleled expertise

00:48

in cutting fabric by hand.

00:52

This is my usual speed.

00:58

A machine might take four to five times as long.

01:02

With my left hand, I cut this way,

01:05

and with my right, it's like this.

01:09

It takes about five years to master this technique.

01:14

This approach cuts down on waste

01:17

and is also better suited than machines to cutting small lots.

01:23

Tenno can cut up to three times faster than a typical craftsperson.

01:29

But these skills that have underpinned the local textile industry

01:33

for so long are now at risk.

01:41

There's just nobody around anymore to carry on this approach.

01:46

Even a decade ago, there were four or five times as many craftspeople.

01:53

But it's not something I can counter on my own.

01:57

If we don't pass on these skills while we're still here,

02:01

they'll die out.

02:05

And across Japan,

02:06

there are countless such small and medium-sized businesses

02:10

facing closure because their owners can't find a successor.

02:16

By 2025,

02:17

there are expected to be over 2.4 million

02:20

small and medium-size business owners

02:23

over the typical retirement age of 70.

02:27

And around half of those businesses,

02:29

almost 1.3 million, are currently without a successor.

02:37

One person trying to address this issue is Asai Katsutoshi.

02:44

What we do is a little bit like mergers and acquisitions,

02:50

but we try and preserve firms for whom that approach won't work.

02:57

Asai creates profiles for businesses in search of successors.

03:04

Let's take a group photo.

03:11

Smile, Mr. President!

03:15

And these are used for an online service that matches such firms

03:20

with individuals nationwide with an interest in taking them over.

03:26

They include craft enterprises like Tenno's,

03:32

food and drink,

03:37

farming and more,

03:39

with sole operators as well as companies.

03:45

But this is no normal recruitment service.

03:48

The site carries company profiles with pictures and articles

03:52

that showcase the owners' character and ethos.

03:58

The town of Nanao, Ishikawa Prefecture

04:00

is located on the Noto Peninsula.

04:03

The area is recognized as a Globally Important Agricultural Heritage Site.

04:11

And it's also the home of another business for

04:14

whom Asai's service has been helping to find a successor.

04:23

In these woods is a shiitake mushroom farm.

04:30

Produce is grown on local "mizunara" oak logs,

04:33

and careful regulation of temperature and moisture

04:37

is the secret behind premium shiitake

04:40

that can sell for almost US 40 dollars per piece.

04:51

Though many local farmers dabble in shiitake growing during the winter months,

04:56

for Michida Teruo, it is a full-time calling.

05:03

I see shiitake as something that grows well in beautiful places.

05:08

Others might not see it that way, but I do.

05:12

It's a natural environment, but one I work hard on.

05:20

However, concerns about his ability

05:23

to match the physical demands of his work past the age of 70

05:27

lead him to Asai's matching service.

05:31

They started by advertising temporary positions

05:34

that would give respondents the chance to learn about shiitake growing.

05:41

And what Michida is hoping to find is someone who'll put their heart and soul

05:46

into carrying on his distinctive farming ethos.

05:52

One respondent was Takashima Eiji

05:56

who's been apprenticing with Michida since 2020.

06:04

A former pet shop owner

06:06

having handed over the reins to his own business and in search of a second career,

06:11

he happened across Asai's matching service.

06:16

I wanted to find some place I was needed

06:19

and a job for the long haul that only I could do.

06:23

I looked into all sorts of options, and eventually, I found this matching service.

06:29

And then when I met Michida-san,

06:32

it felt like destiny, and I decided to give it a go.

06:36

That's how it started.

06:42

I really admire his philosophy

06:44

that you get out what you put in.

06:47

It's great.

06:49

And I have to carry that on.

06:53

And now, Takashima is exploring new approaches

06:57

to promote the uncompromising expertise

07:00

that he found so inspiring in Michida.

07:05

To keep the farm going, we need a strong brand,

07:09

so I came up with a logo.

07:12

And I think that alone

07:15

has already made good on my pact as your successor. No?

07:23

There's a lot more to come from you yet.

07:28

And the pair are already beginning to make concrete arrangements for the succession

07:33

including transferring the deeds for the farm.

07:39

Back in the city of Okayama.

07:44

It's here that Asai Katsutoshi's matching service is based.

07:54

It's a compact operation with a team of only four.

08:01

In his previous career,

08:03

Asai was a CSR manager with a major music retailer.

08:10

Then in 2012, he moved to Okayama with his family

08:15

and turned his hand to promoting the area

08:17

and its produce to a wider audience.

08:21

And not content with promotional campaigns,

08:24

he later moved on to producing and selling

08:27

locally caught anchovies pickled in oil.

08:30

But while his initial plan was to start the business, then hand it over to someone local...

08:37

I couldn't find anyone to take over.

08:40

It was when I was trying to hand over my own small business

08:43

that I realized how hard it could be.

08:48

Around the same time,

08:49

his wife Asami wrote an article about business succession for a national magazine,

08:55

and Katsutoshi realized it was a nationwide problem.

09:01

It was a special

09:03

all about these businesses and the people who take them over,

09:07

and I began to feel that losing that kind of culture

09:10

would mean losing entire communities.

09:15

All these local areas I'd fallen in love with would just fade away.

09:22

I can see what's at stake, so I try to encourage him.

09:32

If nobody does anything,

09:34

all these small businesses with no successor will just disappear.

09:40

So I set out with the concept of building a platform

09:44

that could provide those businesses with the opportunity to find successors.

09:54

Mimasaka, Okayama Prefecture.

09:59

Here, another local business is preparing for the transition to a new owner,

10:04

thanks to Asai's service.

10:08

This business, with annual turnovers of some 26 million yen,

10:12

cultures freshwater fish for traditional "ryokan" menus

10:16

as well as running a family fishing area.

10:22

The opportunity for outdoor fun in a natural environment

10:26

attracts up to 10,000 visitors per year.

10:36

I want my kids to experience nature.

10:41

They don't usually have much chance to play out in nature.

10:45

It's great to do stuff here they can't do elsewhere.

10:49

Since 1971,

10:51

the enterprise has been run by Ute Nobuyuki

10:54

who started it with several friends.

10:59

I'm not physically up to it anymore.

11:02

At work, I can't lift heavy objects,

11:06

and I feel like I'm more likely to slip on narrow walkways.

11:10

I just can't keep up.

11:14

It's very tough work especially in rough weather.

11:21

When there's a typhoon coming, I have to work through the night.

11:25

I don't want to lay all that on my own kids.

11:30

Considering wrapping up the business,

11:33

he went to the local city hall for advice.

11:36

And determined to preserve this essential tourist resource,

11:40

in 2019, the local authorities launched a search for somebody to take over.

11:48

We wouldn't want to lose this place.

11:53

It's vital to us as a town.

11:57

But communications aren't the forte of local government.

12:02

We advertised the position but without any luck

12:07

because our only communications platform was the local website.

12:13

But after linking up with Asai-san's service as an external partner,

12:19

we soon found seven candidates.

12:22

It's been a major help.

12:26

After a year of searching,

12:28

in 2020, they turned to Asai's service in the hunt for a successor.

12:37

The conditions stipulated a three-year apprenticeship

12:40

as part of a local revitalization scheme

12:43

giving applicants a chance to learn about aquaculture and how to run the firm.

12:53

And one of seven respondents was Utsunomiya Kenji.

13:04

I saw the profile about this place on the matching service site,

13:08

and I thought, that's the job for me.

13:12

I felt we couldn't allow this business to close down

13:16

and deprive people of a place to fish.

13:21

After an interview, thanks to his passion for fishing

13:25

and flexibility to relocate as soon as possible,

13:28

Utsunomiya was chosen to be trained as Ute's successor.

13:34

When friends come here,

13:36

they say "What a great job you found. It's perfect for you."

13:41

I'd agree with them if I was just an employee.

13:44

But as the aspiring manager, it's not all fun and games.

13:51

Formerly an office worker with a manufacturing firm in neighboring Hyogo,

13:55

Utsunomiya had no prior experience of running a business.

14:01

So, as well as aquaculture,

14:04

he's also working hard to learn about business management.

14:10

This includes trying out business strategies of his own.

14:16

He's put particular energy into promoting the business via social media,

14:21

with encouraging results.

14:25

It's her first time fishing.

14:28

There's a lot of waiting, but it's fun when you get a bite.

14:34

It's my first time.

14:38

I've always wanted to try.

14:42

While the customer base had always been overwhelmingly male,

14:46

more women and couples are now coming to fish,

14:48

and sales have gone up by 30%.

14:56

Unlike my old job,

14:58

here, I think you have to constantly stay on your toes.

15:03

Things can change on a daily basis,

15:06

but that makes this work very rewarding.

15:10

I've resolved to make this my life's work,

15:13

and at this stage, I think I made the right decision.

15:18

I have to keep this business going.

15:22

It's now two years since Utsunomiya began his on-the-job training.

15:29

It's been a while.

15:32

And Asai drops by for a visit.

15:38

With the final handover drawing near, he's come to see how things are going.

15:46

This summer was a new record for fishing. Customers every day!

15:52

Some even mentioned how our fishes' fins looked prettier.

15:57

That reinforces the sense that our hard work is worth it.

16:03

And it's all thanks to you, Asai-san.

16:06

I wouldn't say that.

16:09

These encounters are really a question of luck.

16:14

Then it's just a case of whether the owner and successor get on.

16:19

You two are getting on great.

16:24

And the pair are now moving toward a transfer of shares,

16:27

plus Utsunomiya's installation as managing director.

16:42

Asai Katsutoshi's SME-focused spin on mergers

16:45

and acquisitions has some unique features.

16:54

Because conventional M&A specialists

16:57

focus on high-value enterprises that will generate more commission,

17:01

opportunities for small businesses are limited.

17:09

But Asai came up with a system that involves regional and municipal governments

17:14

who provide a regular subscription

17:16

that enables him to connect local businesses with aspiring successors.

17:21

At present, he has agreements with 11 separate locales.

17:29

And as well as helping to find immediate successors,

17:32

he also fosters the next generation

17:35

by recruiting for internships with small enterprises.

17:42

Kyotango, Kyoto Prefecture.

17:46

With 300 years of textile heritage,

17:49

this area produces some 60% of all Japan's kimono fabrics.

17:56

And this tradition is so strong

17:58

that textiles account for 75% of local manufacturing.

18:05

But with industry veterans aging and successors few and far between,

18:10

production has been declining year on year.

18:15

For the local authorities, it's a serious issue.

18:22

Kyotango has been shaped by its textile heritage,

18:27

so we can't just stand by and watch as the industry declines.

18:33

Businesses were traditionally handed down through families,

18:37

but now we feel we have to support the expansion of that pool.

18:43

Asai proposed a Kyotango-based internship scheme

18:47

that brought in outsiders to help consider ways

18:50

to preserve the knowhow of local craftspeople.

18:55

And now, five applicants chosen from all over Japan

18:59

are on placements with some of the town's many textile workshops.

19:05

My father created a way to weave mother-of-pearl.

19:11

You can see that here.

19:18

Tamiya Kyoji runs a textile workshop

19:20

founded by his father in 1975.

19:25

He welcomed Asai's internship scheme

19:28

as a chance to promulgate his father's textile innovations...

19:34

including one technique

19:36

for imbuing fabric with genuine mother of pearl.

19:42

These fabrics with a seashell-like iridescence

19:45

have won plaudits from around the world.

19:50

The assigned intern is Osaka-based designer Yoshizumi Eiko.

19:56

Is this green turban sea snail?

20:00

It is.

20:05

But the trick is to use little flecks of iridescence

20:10

in a deftly random way.

20:13

You need different angles.

20:15

So, without that variety, it feels boring?

20:19

That's right.

20:22

And this close-up look at Kyotango's workshops

20:26

deepens interns' interest in the local textile heritage.

20:32

This chance for a look behind the scenes,

20:35

at the trial and error behind the techniques,

20:38

and the creative freedom they enjoy has been very inspiring.

20:45

Meanwhile, at yet another workshop,

20:50

the instructor is Inoue Hajime,

20:53

third-generation head of this business founded in 1933.

21:00

The intern is Aoki Hirono,

21:02

a textile design student based in Tokyo.

21:07

She's brought in her own pattern to learn how it could be made on a loom.

21:17

With textiles, there are levels of precision that determine

21:21

whether a pattern like this would work or not.

21:28

Can we keep this bit?

21:32

Or do we need to round this bit off a little.

21:38

Of course, you won't spot those details unless you're looking for them,

21:43

but it's about one's own personal standards.

21:49

And for Aoki, the internship has helped to reinforce

21:53

her desire to pursue a long-term career in textiles.

21:59

I've been studying textiles,

22:01

but without actually seeing and experiencing this up close,

22:05

I didn't really "get" it.

22:08

Being able to see the process and experience it firsthand

22:13

has been a great learning experience.

22:20

But there's no quick fix for the preservation of traditional industries like this.

22:26

To Asai, it's a matter of consistent support.

22:33

It's great when you find a successor straight away,

22:37

but that's not the only issue.

22:39

To preserve these crafts,

22:41

it's also important to develop people

22:44

who can support these businesses externally to expand that base,

22:47

expand that community, that fan base.

22:54

That sort of stuff is very important.

22:58

But ultimately, we also need to make sure

23:01

there are people here to take over.

23:04

And that's a long process, but it's something we have to keep working on.

23:12

Many of the towns Asai works with are worried

23:15

about the future of their traditional craft industries.

23:18

One such location is Tsuyama, Okayama Prefecture.

23:25

Japan's "washi" paper heritage goes back over one thousand years,

23:34

and Ueda Shigeo's family has been in this tradition for six generations.

23:43

But this craft, too, faces a serious issue.

23:47

Aging among growers of washi's base ingredient,

23:50

the "mitsumata" paperbush plant.

23:59

Even if there are skilled washi makers,

24:02

without quality ingredients, you can't make good washi.

24:08

Washi is so central to Japanese culture

24:14

that its decline would be a disaster for this country.

24:20

That would spell an upsetting age for us all.

24:25

Close to Tsuyama is the town of Mimasaka.

24:31

It's home to seasoned mitsumata grower Ute Shinobu.

24:35

His family has been supplying Ueda Shigeo's for three generations.

24:45

If I retire,

24:47

there will be no one left to carry this on.

24:52

There used to be 30 or 40 farms around here,

24:57

but we're all that's left. Sad.

25:03

In 2022, the farm turned to Asai's service.

25:11

The first move was to organize mitsumata farming workshops.

25:17

These sessions, held at various points throughout the year,

25:21

give participants a chance to experience the many processes

25:25

that underpin mitsumata growing.

25:30

And the program attracted four interested parties

25:33

aged in their 20s to 40s.

25:37

I've been interested in the raw material of washi for a while,

25:42

and I saw the listing online.

25:45

I thought I'd like to get involved where I could,

25:49

so I came along.

25:54

I'd like to move to the country.

25:57

And when that happens, I think I'd like to do this sort of thing on the side.

26:04

That's why I decided to take part.

26:09

Today, Ute walks them through the planting of seedlings.

26:13

You bunch the roots together.

26:17

Cover with soil and stamp it down.

26:23

I can't do it like him.

26:27

If this group produces a willing successor,

26:30

Ute plans to begin by leasing them his land to entrust the task of growing.

26:38

If it is working out after three to five years,

26:43

I'll give them the land.

26:46

That way I can pass on my knowhow and the resources we have here.

26:51

But for that, we need someone young.

26:54

I'd like to see this carried on

26:57

forever.

27:05

It could be a style of farming that's unique to a specific location,

27:10

or a unique craft item or food.

27:14

Local small businesses underpin the uniqueness of each area,

27:19

and losing those would lead to homogenization.

27:25

I don't think we'll solve the issue of business succession in my lifetime.

27:31

So it's a question of how to raise awareness,

27:35

and how to bring more and more people along for the ride.

27:40

That's the main challenge.

27:43

Across Japan,

27:45

small businesses are an essential part of the local fabric,

27:49

and Asai Katsutoshi continues to aid their survival

27:53

by passing the torch to a new generation.