Helpful information for people affected by the Noto quake

NHK World has compiled a list of information related to tips and services people affected by the New Year's Day earthquake can utilize.

能登地震相关信息 | Tip Pascagempa Noto | Informações sobre o terremoto de Noto | Thông tin hữu ích sau động đất Noto

Updated on Apr. 10
  
Wajima lacquerware shop in operation for 200 years reopens
  
A store featuring Wajima lacquerware that has been in operation for nearly 200 years reopened in Nanao City, Ishikawa Prefecture, after the earthquake.
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Roadside retail complex reopens for business in Suzu
  
A roadside retail operation in Suzu City, Ishikawa Prefecture, located at the tip of the Noto Peninsula, has reopened after a water outage caused by the earthquake was resolved.
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Japan Post asks quake survivors to update addresses
  
Japan Post says it has a mountain of undelivered mail for recipients on the quake-hit Noto Peninsula, and urges people to swiftly inform them of their current whereabouts.
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Temporary housing: 3,000 units to be completed by the end of April
  
The governor of Ishikawa Prefecture has announced that about 3,000 temporary housing units are to be completed by the end of this month in areas affected by the earthquake.
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Nursery school accepting more children in Suzu City
  
A new school year has begun at the only functioning nursery school in Suzu City, Ishikawa Prefecture. Staff continue to accept children, despite crowded conditions and a lack of running water.
For more


For foreign residents

Immigration Services Agency provides consultation

People whose visa applications have been disrupted by the earthquake should consult a nearby immigration office:
https://www.moj.go.jp/isa/content/001409334.pdf
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Free Telephone Interpretation Service

BRIDGE MULTILINGUAL SOLUTIONS, a provider of interpretation and translation services, has launched a free Telephone Interpretation Service.

https://www.bridge-ms.com/news/
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Provides phone interpretation for foreign residents who need to talk to government agencies or support staff about the earthquake. The service is available 24 hours a day, mainly in English, Chinese, Korean, Portuguese and Spanish.

Free PDF Point Sheets for Disaster Assistance For Foreign Visitors

https://www.yubisashi.com/support_foreign_languages-2/
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The sheets are available in English, Simplified Chinese, Traditional Chinese, Korean, Spanish, Portuguese, Indonesian, Filipino, Vietnamese and Thai.

Ishikawa Prefecture: Helpline for residents and foreign tourists

Ishikawa Consultation Center for Foreign Residents have opened an email helpline for residents and foreign tourists in the prefecture in response to the earthquake. Consultations are available in Japanese, English, Vietnamese, Chinese, Indonesian, Thai and Burmese.
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Ishikawa Prefecture: Information for foreigners

Kanazawa International Exchange Foundation offers a safety information service, telephone interpretation and earthquake counseling for foreigners.
https://www.kief.jp
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Niigata Prefecture: Information for foreigners

Niigata International Association is collecting information published by local governments in Niigata Prefecture, and translation is offered in multiple languages.
https://www.niigata-ia.or.jp/category/medical/
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Toyama Prefecture: Information for foreigners

Toyama International Center has set up an earthquake consultation service for foreign residents, by phone and in-person. They are offered in Japanese, English, Chinese and Portuguese. For other languages, a remote interpreter will be used.
https://www.tic-toyama.or.jp/topics/123.html
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Evacuation and lifeline information (Japanese text only)

-Ishikawa Prefecture: https://www.nhk.or.jp/kishou-saigai/pref/list/ishikawa/
-Toyama Prefecture: https://www.nhk.or.jp/kishou-saigai/pref/list/toyama/
-Niigata Prefecture: https://www.nhk.or.jp/kishou-saigai/pref/list/niigata/
-Nagano Prefecture: https://www.nhk.or.jp/kishou-saigai/pref/list/nagano/

Shelters and housings

Suzu City accepting applications to raze homes

Officials in Suzu City are now accepting applications from people whose buildings were damaged by the Noto Peninsula earthquake and who want them demolished at no cost to them.
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Residential reconstruction enters new phase a month after Noto quake

The powerful New Year's Day earthquake damaged more than 50,000 houses in central Japan's Ishikawa Prefecture, creating one of the biggest challenges in the recovery effort. A little over a month on, residential reconstruction has entered a new stage aided by lessons learned from Japan's many past disasters.
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Second-round applications open for housing assistance

Officials in quake-hit Ishikawa Prefecture are inviting people whose homes have been damaged to apply for housing assistance. It is the second round of applications since the New Year's Day disaster.
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Earthquake evacuees urged to register details

Authorities in Ishikawa Prefecture are urging all Noto Peninsula earthquake evacuees to register their details in a bid to gain an accurate picture of how locals are faring. They want to ensure that those affected by the New Year's Day disaster can access services that will help in the recovery.
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Shelter for pets and their owners opens in quake-hit Suzu, Ishikawa Pref.

The Iida Community Center in Suzu City, Ishikawa Prefecture, started providing shelter to evacuees with pets on January 28.
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Support for female evacuees

Following the Noto earthquake, women who are seeking ongoing shelter at evacuation centers — or even sticking it out in homes without running water — have a special place to visit to share their health concerns.
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Pets welcome at Kanazawa earthquake shelter

Authorities in quake-hit Ishikawa Prefecture have thrown open an evacuation shelter to pets in a bid to ease concerns among residents about the welfare of their animal companions.
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Simple housing to support the affected people

Many people are still forced to live in evacuation centers as a result of the Noto Peninsula earthquake. Under these circumstances, a university in Nagoya has developed simple housing to help those affected.
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Maternity shelter opens in Kanazawa, Ishikawa Pref.

A secondary shelter for pregnant and postpartum women affected by the Noto Peninsula earthquake has opened in Kanazawa City, with midwives providing support.
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Map showing shelters and water stations in affected regions

A map has been put up on the NHK website showing shelters and water stations in the affected regions.
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Support for housing

▼Quake evacuees get trailer homes
  
Ten trailer houses for people whose homes were damaged by the Noto Peninsula earthquake arrived in Shika Town, Ishikawa Prefecture, on February 4. They were provided by the Japan RV Trailer House Association.
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▼Disaster waste collection begins in Ishikawa Pref.
    
Residents and clean-up crews in parts of Ishikawa Prefecture have started hauling away broken furniture and other household detritus from the earthquake.
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▼Ishikawa quake victims get first temporary lodgings
  
Authorities in Ishikawa Prefecture have completed the first lot of temporary housing for residents who lost their homes in the New Year's Day earthquake. Workers put the finishing touches to 18 units in Wajima City on January 31, and residents will begin moving in on February 3.
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▼First temporary housing in quake-hit Wajima to be done by Jan. 31

Ishikawa Governor Hase Hiroshi says construction of the first temporary housing facility in Wajima City will be completed on January 31. This comes amid growing concerns about the effects of prolonged evacuation on residents nearly one month after the devastating New Year's Day earthquake.
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▼Mortgage relief for quake-hit homeowners

The Japan Housing Finance Agency is working alongside private financial institutions to support people who suffered damage to their homes in the earthquake.
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▼Acceptance of applications for temporary housing begins

Following the powerful earthquake that hit central Japan on New Year's Day, authorities have started accepting applications for temporary housing in quake-hit municipalities and other areas.
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Medical care

Health nurses from Iwate advise earthquake survivors in Suzu

On March 11, 2011, Iwate Prefecture was among areas devastated by the Great East Japan Earthquake. Thirteen years later, public health nurses from Iwate visited an evacuation center in Suzu City, Ishikawa Prefecture, to provide health counseling to survivors of this year’s Noto Peninsula Earthquake.
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Red Cross counsels fatigued city staff in quake-hit Ishikawa

The Japanese Red Cross Society has set up a space in Ishikawa Prefecture's Nanao City, which was heavily damaged in the January 1 earthquake, to provide mental health care to exhausted city employees.
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Osteopathic clinic reopens in Wajima City to help quake survivors

An osteopathic clinic has reopened in Wajima City, Ishikawa Prefecture, to treat people who have incurred pain or injury in the aftermath of the earthquake.
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Dental clinics reopen despite no running water

Some dental clinics in the quake-hit city of Wajima in Ishikawa Prefecture have reopened for the first time since New Year's Day, despite a lack of running water.
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Japanese medics on wheels: Healthcare workers visit evacuees sheltering at home

Evacuees in the quake-hit Noto region who can't get to emergency shelters are receiving a hand from a non-profit medical organization. The NPO HuMA (Humanitarian Medical Assistance), comprising doctors and nurses from across Japan, recently dispatched a team to Suzu City, Ishikawa Prefecture. They delivered care that would be difficult to get outside evacuation centers.
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Dialysis treatments resume at public hospital in Ishikawa Pref.

A public hospital has become the first to resume dialysis treatments in the region affected by the earthquake.
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Website to help children affected by disaster

A new website can help people find information on psychological care and learning support to help children affected by the earthquake.
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Quake-hit hospital resumes outpatient care in Suzu City

Outpatient services resumed on February 1 at the only public hospital in Suzu City, Ishikawa Prefecture, which was severely damaged by the earthquake.
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Ishikawa opens mental health hotline

Ishikawa Prefecture has launched a dedicated mental health counseling hotline for survivors and others impacted by the Noto Peninsula earthquake.
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Quake-hit clinic reopens in parked-up medical van

The Noto Peninsula earthquake damaged medical facilities, leaving many in the affected areas struggling to access medical care. That led a local doctor to borrow a medical vehicle to operate a temporary clinic from a parking lot.
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Maintaining the mental health of children impacted by disasters

Children are one of the most vulnerable groups in disasters. What actions can adults take to ensure their psychological well-being?
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Services

Swift support: New lodging hub aids Noto earthquake relief

The government of Ishikawa Prefecture has built an accommodation hub at Noto Airport for government officials from across Japan. The container-style facility will house people arriving to help after the earthquake.
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Evacuated fisheries workers find work in Kanazawa

While repairs get underway to fix the quake-damaged Wajima City fishing port, some of the workers who are waiting to return to sea have found an alternative way to make a living.
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Quake-hit Ishikawa launches recruitment website for welfare workers

Ishikawa Prefecture is launching a recruitment drive for workers at understaffed nursing homes, daycare centers and other welfare sites that are struggling to cope in the aftermath of the earthquake.
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Public bath reopens in Anamizu Town

Parts of Anamizu Town in Ishikawa Prefecture have been without running water since the earthquake. The Self-Defense Forces have been providing temporary public bathing facilities, but now the prefectural amenities have reopened.
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Hot spring bathhouse reopens in Nanao City

A public bathhouse at Wakura Onsen, a hot spring resort in Nanao City, Ishikawa Prefecture, has reopened its doors for the first time since the earthquake.
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Tent village for volunteers in quake-hit Nanao City

Mountain climber Noguchi Ken has helped open a tent village in quake-stricken Nanao City, Ishikawa Prefecture, to provide shelter for volunteers.
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Ongoing free pet care

The Ishikawa Veterinary Medical Association is continuing with free medical care for pets in areas damaged by the Noto Peninsula earthquake.
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Wajima restaurant resumes serving soba after water supply restored

A soba restaurant in Wajima City's Monzen Town resumed serving its homemade noodles to its regular customers, after its water supply was restored. The outage was caused by the earthquake.
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Noto Town's blueberry sweet truck back in business

A farm that grows specialty blueberries in quake-hit Noto Town, Ishikawa Prefecture, has resumed sales in the prefectural capital, Kanazawa City.
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Famous mountaineer joins efforts to erect "tent village" for Noto quake volunteers

Starting on March 24, up to 200 volunteers aiding quake-hit Nanao City, Ishikawa Prefecture, can stay in tents set up by mountain climber Noguchi Ken and regional governments.
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Free consultations help quake evacuees find jobs

A free consultation session was organized in Kaga City, Ishikawa Prefecture, to introduce temporary job opportunities, including part-time work, for evacuees affected by the earthquake.
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Data recovery specialists offer free help for computers damaged by Noto quake

Data recovery specialists have begun offering free help in Takaoka City, Toyama Prefecture for computers damaged by the earthquake.
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New telephone hotline helps older residents in Noto Town

For some elderly people and others who do not use computers or smartphones, information about disaster recovery has been hard to come by since the earthquake. That was the case until this month, when officials opened a call center in quake-hit Noto Town, Ishikawa Prefecture.
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More bus services resume in Noto Town and Suzu City

Some bus routes connecting Noto Town, Suzu City, and other areas have resumed following recovery works from the earthquake.
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Consultations about housing and money in Kaga City, Ishikawa

A group of lawyers, judicial scriveners, and prefectural government representatives held a free consultation session on March 2 at a hotel in Kaga City, Ishikawa Prefecture, which served as an evacuation center after the earthquake.
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Temporary hot spring bath service opens in water-cut Suzu City

Residents of Suzu, a city in Ishikawa Prefecture that has been without water since the New Year's Day earthquake, can now wash and unwind in restorative hot spring water in a set of temporary baths donated by a city far across the country.
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School students band together after Ishikawa quake

High schoolers in Anamizu Town, Ishikawa Prefecture, have been forced to use classrooms in the nearby junior high school building after their own were damaged in the earthquake. To repay the favor, they're giving up their time to tutor their younger peers.
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On the road again: Ride-share taxis resume in quake-stricken town

Ride-share taxis have resumed limited services in Noto Town, Ishikawa Prefecture. The popular cabs were suspended due to road damage from the earthquake.
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Noto artist springs to action with water-saving laundromat

A new laundromat in Suzu City, Ishikawa Prefecture, offers a novel solution to the water shortage caused by the earthquake.
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Free pet clinics open for disaster victims in areas with few animal hospitals

Veterinarians of the Ishikawa Veterinary Medical Association have been touring the affected areas in a bus equipped with medical equipment to provide free treatment for pets. The mobile clinic is one of the few animal hospitals operating in the region damaged by the earthquake.
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Consultation service to search for work offered for Ishikawa quake evacuees

Authorities in Ishikawa Prefecture are trying to help people affected by the Noto Peninsula earthquake find work through a consultation service targeting evacuees staying at sites such as hotels and inns, often in areas far from their homes.
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Japan Post accepting packages addressed to quake-hit areas

Japan Post is now accepting mail packages for residents in quake-hit areas with eight post offices open in Ishikawa Prefecture's Wajima City, Suzu City, Noto Town, and Anamizu Town.
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Shipping container becomes makeshift laundromat in quake-hit Ishikawa

A temporary laundromat has opened inside a shipping container in the town of Noto in Ishikawa Prefecture for those whose water supply is still severed due to the earthquake.
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Site features pets rescued after quake in hopes of reunion with owners

Authorities have created a website with photos and descriptions of rescued dogs and cats with a view to reuniting them with their owners in the wake of the Noto Peninsula earthquake. The site was set up in response to requests from pet owners who were separated from their animals during the evacuation process.
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Bus services resume in Suzu City

People in quake-hit Suzu City, Ishikawa Prefecture, are hopping back on the bus with the resumption of some public transport services on a trial basis. Key routes reopened on February 13 after urgent roadworks.
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Hotel chain offers free rooms for students from quake-hit region

Nationwide business hotel chain Super Hotel is doing its bit to ensure students from quake-hit Ishikawa and Toyama prefectures can perform their best at entrance examinations for schools and universities.
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ANA slashes fares for quake-affected region

ANA has reduced fares between Noto and Haneda airports to 10,000 yen to help people affected by the earthquake.
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Free bus services for quake-hit Wajima City

Officials in Ishikawa Prefecture's Wajima City have launched free bus services to assist residents affected by the earthquake.
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Mobile phone carriers extend quake relief

Japan's key cell phone providers announced on January 29 that they have extended support measures for users affected by the earthquake through the end of February.
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Some post offices in quake-hit region resume counter operations

Counter operations resumed from January 31 at some post offices in Wajima City, Suzu City, Noto Town, and Anamizu Town in Ishikawa Prefecture. The services were suspended following the earthquake.
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Mobile post office opens in quake-hit Noto Town

New Year greeting cards are finally arriving in some of the hardest-hit areas. In Noto Town, Ishikawa Prefecture, a specially outfitted truck has joined the effort to restore postal services, suspended since the quake.
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Some towns to welcome volunteers in Ishikawa Pref.

Ishikawa Prefecture has closed applications for volunteers in quake-hit Nanao City, Shika Town, and Anamizu Town, for the week starting January 27.
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Quake-hit beauty salon reopens using well water

A beauty salon in a quake-hit city in central Japan has resumed offering services using water from local wells after the disaster cut off its regular water supply.
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Nursery school in quake-hit Suzu City resumes childcare

A nursery school in Suzu City has resumed childcare services, after closing for more than two weeks following the Noto Peninsula earthquake.
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Free car rental for victims and supporters in Ishikawa Pref.

A program to rent cars free of charge to people affected by the Noto Peninsula earthquake has launched in Nanao City, Ishikawa Prefecture.
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Free pet care for Ishikawa Pref. disaster victims

The Ishikawa Veterinary Medical Association is offering a month's free pet care at more than 40 regional animal hospitals. People who evacuated after the January 1 earthquake can turn to qualified vets to look after their companions.
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Three post offices resume window services in Ishikawa Pref.

Japan Post says three post offices in Nanao City and Shika Town, Ishikawa Prefecture, reopened their counter services on January 15.
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Free phone charging points, Wi-Fi networks in Ishikawa Pref.

Major mobile phone carriers are offering free charging points and Wi-Fi access in quake-hit Ishikawa Prefecture.
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Financial Support

Quake victims can apply for donated relief funds

Ishikawa Prefecture is set to distribute donated earthquake relief funds amounting to 50,000 yen per person with applications open to residents in six cities and towns particularly hard-hit by the earthquake.
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Quake-hit Ishikawa to subsidize home repairs and purchases

Ishikawa Prefecture says it will subsidize up to 3 million yen in interest on loans for home repairs or new home purchases by households affected by the earthquake.
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Kanazawa University to waive fees for students affected by the quake

Kanazawa University, a national university in Ishikawa Prefecture, says it will exempt students affected by the Noto Peninsula earthquake from paying fees for the entrance examination and tuition. A newly formed community group is doing its bit to help students by offering scholarships.
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Bank opens mobile branch

A bank that was forced to close branches damaged by the earthquake has resumed local operations at a mobile office.
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Call center opens in Toyama Pref. to help businesses apply for quake subsidies

Toyama Prefectural officials have opened a call center to help businessowners affected by the Noto Peninsula earthquake apply for financial support.
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Noto quake survivors eligible for free reissued driver's licenses

The Ishikawa Prefectural Police have set up temporary windows to reissue driver's licenses free of charge to survivors of the Noto Peninsula earthquake who lost theirs in the disaster.
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Emergency loans available for households affected by Noto quake

Emergency loans of up to 200,000 yen are available to households affected by the Noto Peninsula earthquake.
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Japan to provide subsidies to companies and employees affected by Noto quake

Japan's labor ministry says it will implement a special measure in order to provide subsidies to businesses and employees affected by the earthquake.
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Driver's license validity extended up to 5 months

As a special measure for victims of the earthquake that struck the Noto Peninsula, the National Public Safety Commission has decided to extend the validity period of driver's licenses for earthquake victims by up to 5 months.
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Vehicle check extension for quake-hit prefectures

Japan's transport ministry has announced another extension to the deadline for vehicle checks in the prefectures of Ishikawa, Toyama, and parts of Niigata, due to road damage from the earthquake.
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Safety Tips

Maintaining health and oral hygiene in evacuation

Disaster-related causes have claimed many lives after past earthquakes. Experts explain how to stay healthy during evacuation.
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Expert warns of hypothermia at evacuation centers

An expert is calling on people forced to evacuate following a powerful earthquake on New Year's Day to stay warm to prevent hypothermia amid the severe cold.
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Watch video: Preventing hypothermia in an evacuation shelter

Tips for measures against cold in evacuation centers

Experts have drawn on lessons from the past to compile advice on how to survive living in evacuation centers. They use the initialism TKB+W, meaning Toilet, Kitchen, Bed and Warmth.
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How to handle a power outage

A few tips can make a big difference when the power goes out.
Watch video: How to handle a power outage

What to do in a water outage

Several tips will let you successfully weather a household water outage.
Watch video: What to do in a water outage

The danger of economy class syndrome

In past disasters in Japan, many evacuees became ill and, in the worst case scenario, died from so-called economy class syndrome. Here are some tips from experts to prevent developing this condition.
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Watch video: Preventing 'economy class syndrome'

Alert for carbon monoxide poisoning when electricity is down

People staying indoors without power should be on the alert for carbon monoxide poisoning.
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Watch video: Power generators can pose a danger