Multilingual information and services from Japan’s local governments

Municipalities across Japan offer online and phone assistance in multiple languages. Here’s an updated list of services related to general living, natural disasters, and the coronavirus. Please check the local government websites of where you live for additional details.

*By clicking the red links, you will exit the NHK WORLD-JAPAN website.

This information is accurate as of August 14.

Kanto

Ibaraki

Ibaraki International Association
Consultation Center for Foreigners
029-244-3811
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Indonesian, Thai and Spanish

Ibaraki Prefecture Disaster Prevention and Risk Management Portal Site

Tochigi

Tochigi International Association
Tochigi Consultation and Support Center for Foreign Residents
028-627-3399
- Japanese, English, Chinese, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Sinhalese and Tamil

Gunma

One-Stop Consultation Center for Foreign Residents of Gunma
027-289-8275
- Japanese, English, Chinese, Vietnamese, Portuguese and Spanish

Gunma Prefecture Disaster Prevention Portal Site

Saitama

Saitama International Association
Saitama Information & Support (SIS)
048-833-3296
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

Saitama City

International Exchange Center, Urawa
048-887-1506
- Japanese, English, Chinese and Korean

Omiya Ward Office
048-646-3097
- Japanese, English, Chinese, Korean, Vietnamese, Portuguese and Thai

Chiba

Chiba International Center
Telephone advisory service
043-297-2966
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Russian and Hindi

Chiba City

Chiba City International Association
Daily consultation services
043-245-5750
- Japanese, English, Chinese, Korean, Vietnamese and Spanish

Tokyo

Tokoyo Intercultural Portal Site
Tokyo Multilingual Consultation Navi
03-6258-1227
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Russian, French and Hindi

Tokyo Metropolitan Government Foreign Residents' Advisory Center
03-5320-7744 (English)
03-5320-7766 (Chinese)
03-5320-7700 (Korean)
- Japanese, English, Chinese and Korean

Disaster Prevention Information

Kanagawa

Kanagawa International Foundation
Multilingual Support Center Kanagawa
045-316-2770
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

Kanagawa Prefecture Disaster Information Portal

Yokohama City

Yokohama Association for International Communication and Exchanges
Yokohama Foreign Residents Information Center
045-222-1209
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

Kawasaki City

Kawasaki International Association
Foreign Residents’ Counseling Service
044-455-8811
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

Sagamihara City

Public Counseling Section
042-769-8319
- Japanese, English, Chinese, Vietnamese, Tagalog, Portuguese and Spanish

Sagamihara International Rounge
042-750-4150
- Japanese, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Thai and Spanish

Niigata

The Niigata International Association
025-241-1881
- Japanese, English, Chinese, Vietnamese, Tagalog, Portuguese, Thai and Spanish

Disaster Prevention Map

Niigata City

Niigata City International Exchange Foundation
Free Foreign Language Consultation Service
025-225-2727
- Japanese, English, Chinese, Korean, Russian and French

Yamanashi

Yamanashi International Association
The Yamanashi Prefectural Foreigner Consultation Center
055-222-3390
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Khmer, Russian, French and Hindi

Yamanashi Disaster Prevention Portal

Nagano

Nagano Prefecture Intercultural Consultation Center
026-219-3068
080-4454-1899
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Malay, Khmer, German and French

Nagano Prefecture Disaster Prevention Information Portal

Tohoku

Aomori

The Aomori International Exchange Association
Consulting Service Desk of Aomori International Association
017-718-5147
- Japanese, English, Chinese, Vietnamese, Tagalog and Indonesian

Aomori Disaster Prevention Website

Iwate

Iwate International Association
Iwate Support Center for Foreign Residents
019-654-8900
- Japanese, English, Chinese, Korean, Vietnamese and Spanish

Miyagi

Miyagi International Association
Miyagi Support Center for Foreign Nationals
022-275-9990
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Russian and Hindi

Sendai City

Sendai Tourism, Convention and International Association
Sendai Multicultural Center
022-224-1919
022-265-2471
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Akita

Akita International Association
Consultation center for foreigners
018-884-7050
- Japanese, English, Chinese, Korean, Vietnamese and Tagalog

Disaster Prevention Portal Site in Akita

Yamagata

Association for International Relations in Yamagata
Counseling Help Desks for Foreign Residents in Yamagata Prefecture
023-646-8861
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog and Portuguese

Fukushima

Fukushima International Association
Help Desk for Foreign Residents
024-524-1316
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

Chubu

Toyama

Toyama International Center
Toyama Foreign Resident Support Center
076-441-6330
076-441-5654
080-5852-2234
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Indonesian, Thai, Spanish, Burmese, Russian, French Hindi and Telugu

Toyama Prefecture Disaster prevention information

Ishikawa

Ishikawa Foundation for International Exchange
076-262-5932
- Japanese, English, Chinese, Korean, Portuguese and Russian

Ishikawa Prefecture Disaster Prevention Portal

Fukui

Fukui International Association
0776-88-0062
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Khmer, Russian, Mongolian, French and Hindi

Fukui International Association Reinan Center
0770-21-3455
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Khmer, Russian, Mongolian, French and Hindi

Fukui prefecture disaster information net

Gifu

Gifu International Center
Gifu Prefectural Consultation Center for Foreign Residents
058-263-8066
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Khmer and Mongolian

Gifu Prefecture Comprehensive Disaster Prevention Portal

Shizuoka

The Shizuoka Association for International Relations
Shizuoka Assistance Center for Foreign Residents CAMELLIA
054-204-2000
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Russian, French and Hindi

Crisis Management Department, Crisis Management Information Division

Shizuoka City

Shizuoka City Association for Multicultural Exchange
Multilingual Consultation Service Shizuoka City
054-354-2009 (Shimizu Ward)
054-273-5931 (Aoi Ward)
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Russian, French and Hindi

Hamamatsu City

Hamamatsu Foundation for International Communication and Exchange
Hamamatsu Intercultural Center One-stop Consultation Corner
053-458-2170
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Russian, French and Hindi

Aichi

Aichi international Association
Aichi Multicultural Center
052-961-7902
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish and Burmese

Nagoya City

Nagoya International Center
Information Service Counter
052-581-0100
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese and Spanish

Current Evacuation Information

Mie

Mie International Exchange Information
Mie Consultation Center for Foreign Residensts
080-3300-8077
- Japanese, English, Chinese, Korean Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

BOSAIMIE.jp

Kyushu

Fukuoka

Fukuoka International Exchange Foundation
Fukuoka Multilingual Assistance & Information Center
0120-279-906
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Kitakyushu City

Kitakyushu International Association
Information Center for Foreigners
080-6445-2606 (Kurosaki)
080-5278-8404 (Kokura)
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian, French and Hindi

Kitakyushu disaster foreign language support call center
0120-803-864
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian, French and Hindi

Fukuoka City

Fukuoka City International Foundation
Information and Consultation on Everyday Life
092-262-1799
- Japanese/Easy Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian, French, and Hindi

Saga

Saga Prefecture International Relations Association
Multilingual Call Center
0952-22-7830
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Disaster prevention, Emergency information

Nagasaki

Nagasaki International Association
Nagasaki Prefecture Consultation Center for Foreign People
095-820-3377
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Kumamoto

Kumamoto Support Center for Foreign Residents
080-4275-4489
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese and Sinhalese

Kumamoto Disaster Prevention Portal

Kumamomto City

The Kumamoto Consultation and Support Plaza for Foreign Residents
096-359-4995
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Oita

Oita International Plaza
Oita Information & Support Center
097-529-7119
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Oita disaster prevention portal

Miyazaki

Miyazaki International Foundation
Miyazaki Support Center for Foreign Residents
0985-41-5901
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Kagoshima

Kagoshima International Association
Kagoshima Consultation Desk for Foreign Residents
070-7662-4541
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian, French and Hindi

Okinawa

Okinawa International Exchange & Human Resources Development Foundation
098-942-9215
- Japanese, English and Chinese

Okinawa disaster prevention information

Shikoku

Tokushima

Tokushima International Strategies Center
Consultation for Foreign Residents
088-656-3312
088-656-3313
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Kagawa

I-PAL Kagawa
Kagawa Foreign Residents Support Center
087-837-0411
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Kagawa Disaster Prevention Web Portal

Ehime

Ehime Prefecture International Center
Consultation Desk for foreigners
080-4783-5253
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Ehime disaster prevention/crisis management

Kochi

Kochi International Association
Kochi Consultation Center for Foreign Residents
088-821-6440
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Kochi Disaster Prevention Information

Chugoku

Tottori

Tottori Prefectural International Exchange Foundation
Foreign Resident Advisory Corner
0857-51-1165 (Head Office)
0858-23-5931 (Kurayoshi Office)
0859-34-5931 (Yonago Office)
- Japanese, English, Chinese and Vietnamese

Shimane

Shimane International Center
070-3774-9329
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian, French and Hindi

Shimane disaster prevention information

Okayama

Okayama Prefectural International Exchange Foundation
Okayama International Support Center
086-256-6052
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

Okayama disaster prevention information

Okayama City

Okayama City International Affairs Division
General Consultation Counter for Foreign Residents
086-803-1128
- Japanese, English, Chinese, Korean and Vietnamese

Hiroshima

Hiroshima International Center
Consultation for foreigners
0120-783-806
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

Hiroshima disaster prevention information

Hiroshima City

Hiroshima Peace Culture Foundation International Relations and Cooperation Division
Hiroshima City & Aki County International Resident Consultation Service
082-241-5010
- Japanese, English, Chinese, Vietnamese, Tagalog, Portuguese and Spanish

Yamaguchi

Yamaguchi International Exchange Assiciation
Multilingual Consultation Center
083-995-2100
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian, French and Hindi

Disaster Prevention Yamaguchi

Kansai

Shiga

Shiga Intercultural Association for Globalization
Consultation Desk for Foreigners
077-523-5646
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese and French

Shiga Prefecture Disaster Prevention Portal

Kyoto

Kyoto Prefectural International Center
Kyoto Prefecture Multilingual Living Consultation Service
075-343-9666
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian, French and Hindi

Kyoto crisis management WEB

Kyoto City

Kyoto City International Foundation
Interpretation and Counseling Service for Non-Japanese
075-752-1166
- Japanese, English and Chinese

Osaka

Osaka Foundation of International Exchange
Osaka Information Service for Foreign Residents
06-6941-2297
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

Osaka Disaster Prevention Net

Osaka City

Osaka International House Foundation
Multilingual Consultation at the Information Counter for Foreign Residents
06-6773-6533
- Japanese, English, Chinese, Korean, Vietnamese and Filipino

Sakai City

Life advice for International Residents in Sakai
072-228-7499
- Japanese, English, Chinese, Korean, Portuguese and Spanish

Hyogo

Hyogo International Association
Hyogo Multicultural Coexistence Center
078-382-2052 (Weekday)
078-232-1290 (Weekend)
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian, French and Hindi

NGO Network for foreigners' Assistance KOBE
078-232-1290
- Japanese, English, Chinese, Vietnamese, Tagalog, Portuguese and Russian

Hyogo Disaster Prevention (Weather) Information
Hyogo Imergency Net

Kobe City

Kobe International Community Center
Daily Life Information and Consultations in Various Languages
078-291-8441
- Japanese, English, Chinese, Korean Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

Nara

Nara Prefecture International Citizens Center
Consultation Service for Foregin Residents
0742-81-3420
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai and Spanish

Nara Prefecture Disaster Prevention Portal

Wakayama

Wakayama International Exchange Center
Consultation Counter
073-435-5240
- Japanese, English, Chinese, Vietnamese and Tagalog

Wakayama disaster prevention navigator (App)

Hokkaido

Hokkaido

Hokkaido International Exchange and Cooperation Center
Hokkaido Foreign Resident Support Center
011-200-9595
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepalese, Indonesian, Thai, Burmese and Russian

Hokkaido Disaster Prevention Portal

Sapporo City

Sapporp International Communication Plaza Foundation
Sapporo Help Desk for Foreign Residents
011-211-3678
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian, French and Hindi

Hakodate City

Hakodate Consultation Center for Foreign Residents
0138-86-6065
- Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Portuguese, Nepalese, Indonesian, Thai, Spanish, Burmese, Sinhalese, Malay, Khmer, Russian, Mongolian, German, Italian and French

This information is accurate as of August 14.

Weather