Tokyo Coronavirus Support Center for Foreign Residents
The Tokyo metropolitan government has set up a phone consultation center to provide information on the coronavirus and related issues in 14 languages. People can ask questions on subjects such as their health, businesses, children's education, and immigration status. The staff will connect callers to designated health care centers or other facilities to provide them with support.
Hotline
0120-296-004
- Monday to Friday: 10:00 a.m. to 5:00 p.m.
- English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Cambodian, Burmese, Easy Japanese
Association of Medical Doctors of Asia Medical Information Center
Website
https://www.amdamedicalcenter.com/welcome/english
Hotline
03-6233-9266
- Weekday: 10:00 a.m. to 4:00 p.m.
- Saturdays, Sundays, Public holidays: 10:00 a.m. to 3:00 p.m.
- Monday: English, Korean, *Tagalog (*Available on the second and forth)
- Tuesday: English, Chinese, Thai
- Wednesday: English, Spanish, Vietnamese
- Thursday: English, Chinese
- Friday: English, Portuguese
Hotline
090-3359-8324
- Weekday: 10:00 a.m. to 5:00 p.m.
- English, Chinese
Counseling to foreign workers
Japan's labor ministry plans to deploy 40 counselors at job placement centers in areas with large numbers of foreign residents. The counselors will handle complaints from foreign workers and give advice to their employers.
Website
https://www.check-roudou.mhlw.go.jp/soudan/foreigner_eng.html
Telephone Consultation Service
English: 0570-001701
- Monday to Friday: 10:00 a.m. to 3:00 p.m.
Chinese: 0570-001702
- Monday to Friday: 10:00 a.m. to 3:00 p.m.
Portuguese: 0570-001703
- Monday to Friday: 10:00 a.m. to 3:00 p.m.
Spanish: 0570-001704
- Monday to Friday: 10:00 a.m. to 3:00 p.m.
Tagalog: 0570-001705
- Tuesday to Friday: 10:00 a.m. to 3:00 p.m.
Vietnamese: 0570-001706
- Monday to Friday: 10:00 a.m. to 3:00 p.m.
Burmese: 0570-001707
- Monday: 10:00 a.m. to 3:00 p.m.
Nepalese: 0570-001708
- Tuesday, Thursday: 10:00 a.m. to 3:00 p.m.
Korean: 0570-001-709
‐ Monday, Thursday, Friday: 10:00 a.m. to 3:00 p.m.
Thai: 0570-001-712
- Wednesday: 10:00 a.m. to 3:00 p.m.
Indonesian: 0570-001-715
- Wednesday: 10:00 a.m. to 3:00 p.m.
Cambodian(Khmer): 0570-001-716
- Wednesday: 10:00 a.m. to 3:00 p.m.
Mongolian: 0570-001-718
- Thursday: 10:00 a.m. to 3:00 p.m.
NPO POSSE
Support center for foreign residents and workers
https://foreignworkersupport.wixsite.com/mysite/english
- Japanese, English and Chinese
Tell
03-6699-9359
- Monday to Friday: 5:00 p.m. to 9:00 p.m.
- Saturday, Sunday and national holidays: 1:00 p.m. to 5:00 p.m.
Tokyo
Tokyo Metropolitan Government
Website
https://www.metro.tokyo.lg.jp/english/topics/2020/0128_00.html
Hotline
0570-550-571
- English, Chinese, Korean
- Every day: 9:00 a.m. to 9:00 p.m.
Tokyo Metropolitan Health and Medical Information Center "Himawari"
Hotline
03-5285-8181
- English, Chinese, Korean, Spanish, Thai
- Every day: 9:00 a.m. to 8:00 p.m.
Kanagawa
Multilingual Support Center Kanagawa
Website
http://kifjp.org/kmlc/eng/
Hotline
045-316-2770
- Monday to Friday, except New Year holiday: 9:00 a.m. to noon, 1:00 p.m. to 5:15 p.m.
- English: Tuesday and Wednesday
- Chinese: Monday and Thursday
- Tagalog: Monday and Tuesday
- Vietnamese: Tuesday, Thursday and Friday
- Spanish: Wednesday and Friday
- Portuguese: Thursday and Friday
- Nepalese: Monday and Wednesday
- Thai: Monday and Friday
- Korean: Monday and Wednesday
- Indonesian: Friday
YOKOHAMA Foreign Residents Information Center
Website
https://www.yokoinfo.jp/
Hotline
045-222-1209
- English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian, Nepalese
- Monday to Friday: 10:00 a.m. to 5:00 p.m.
- Second and fourth Saturday: 10:00 a.m. to 1.00 p.m.
Saitama
COVID-19 Hotline for Foreign Residents
Website
https://sia1.jp/en/topics/coronahotline/
Hotline
048-711-3025
- English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian, Nepalese, Easy Japanese
- 24/7
Chiba
Chiba International Center
Website
https://www.mcic.or.jp/en/
Hotline
043-297-0245, 043-297-2966
- English, Spanish, Chinese, Korean, Thai, Nepalese, Hindi, Tagalog, Portuguese, Vietnamese, Russian, Indonesian
Hotline
043-297-2966
- English, Spanish
- Weekdays: 9:00 a.m. to noon, 1:00 p.m. to 4:00 p.m.
Tochigi
Coronavirus Hotline for Tochigi Foreign Residents
Website
http://tia21.or.jp/hello.html
Hotline
028-678-8282
- 24/7
- Japanese, English, Chinese, Vietnamese, Tagalog, Portuguese, Spanish, Korean, Nepalese, Thai, Indonesian, Burmese, Khmer, Malay, Mongol, Russian, French, Germen, Italian, Sinhalese
Aichi
Aichi international Association
Website
http://www2.aia.pref.aichi.jp/sodan/e/sodancorner.html
Hotline
052-961-7902
Face-to-face interpretation service
- Portuguese, Japanese: Monday to Saturday 10:00 a.m. to 6:00 p.m.
- Spanish: Monday, Wednesday, Friday 1:00 p.m. to 6:00 p.m.
- English: Monday to Saturday 1:00 p.m. to 6:00 p.m.
- Chinese: Monday 1:00 p.m. to 6:00 p.m.
- Tagalog: Wednesday 1:00 p.m. to 6:00 p.m.
- Vietnamese: Saturday 1:00 p.m. to 6:00 p.m.
- Nepalese: Tuesday 1:00 p.m. to 6:00 p.m.
- Indonesian: Saturday 1:00 p.m. to 6:00 p.m.
- Thai: Wednesday 1:00 p.m. to 6:00 p.m.
- Video call interpretation service Monday to Saturday 10:00 a.m. to 6:00 p.m.
Portuguese, Spanish, English, Chinese, Tagalog, Vietnamese, Indonesian, Thai, Burmese, Korean
Nagoya International Center
Website
https://www.nic-nagoya.or.jp/en/information-service-counter/
Hotline
052-581-0100
- English, Japanese
Tuesday to Friday: 9:00 a.m. to noon, 1:00 p.m. to 7:00 p.m.
Saturday & Sunday: 9:00 a.m. to noon, 1:00 p.m. to 7:00 p.m.
- Portuguese, Spanish
Tuesday to Friday: 10:00 a.m. to noon, 1:00 p.m. to 5:00 p.m.
Saturday & Sunday: 10:00 a.m. to noon, 1:00 p.m. to 5:00 p.m.
- Chinese
Tuesday to Friday: 1:00 p.m. to 5:00 p.m.
Saturday & Sunday: 10:00 a.m. to noon, 1:00 p.m. to 5:00 p.m.
- Korean, Tagalog
Thursday: 1:00 p.m. to 5:00 p.m.
Saturday & Sunday: 1:00 p.m. to 5:00 p.m.
- Vietnamese
Wednesday: 1:00 p.m. to 5:00 p.m.
Sunday: 1:00 p.m. to 5:00 p.m.
- Nepalese
Wednesday: 1:00 p.m. to 5:00 p.m.
Gifu
Gifu Prefectural Consultation Center for Foreign Residents
Website
https://www.gic.or.jp/en/2019/05/post-1.html
Hotline
058-263-8066
- Monday to Friday 9:30 a.m. to 4:30 p.m.
- In person and over the phone: English, Chinese, Portuguese, Tagalog, Vietnamese
- Phone only: Korean, Thai, Indonesian, Khmer, Nepalese, Burmese, Spanish, Malay, Mongolian
Osaka
Osaka Foundation of International Exchange
Website
https://www.ofix.or.jp/english/
Hotline
06-6941-2297
- English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Thai, Indonesian and Nepalese.
- Monday and Friday: 9:00 a.m. to 8:00 p.m.
- Tuesday, Wednesday, and Thursday: 9:00 a.m. to 5:30 p.m.
- Second and fourth Sundays: 1:00 p.m. to 5:00 p.m.
Osaka International House Foundation
Website
https://www.ih-osaka.or.jp/english/information_center/
Hotline
06-6773-6533
- English, Chinese, Korean, Vietnamese and Tagalog
- Weekdays: 9:00 a.m. to 7:00 p.m.
- Saturdays, Sundays, and national holidays: 9:00 a.m. to 5:30 p.m.
Sakai International Plaza
Website
https://www.city.sakai.lg.jp/english/visitors/living/Daily_living_advice.html
Hotline
072-228-7499
- English, Japanese: Monday to Friday 10:00 a.m. to noon, 1:00 p.m. to 4:00 p.m.
- Chinese: Wednesday 1:00 p.m. to 4:00 p.m. / Friday 9:00 a.m. to noon
- Korean: Tuesday 9:00 a.m. to noon
- Portuguese: 1:00 p.m. to 4:00 p.m. / Friday 9:00 a.m. to noon
- Spanish: 1:00 p.m. to 4:00 p.m. / Friday 1:00 p.m. to 4:00 p.m.
Kyoto
Kyoto Prefecture Multilingual Living Consultation Service
Website
https://www.kpic.or.jp/english/information/livingconsultation.html
Hotline
075-343-9666
- Monday to Friday (excluding the 2nd and 4th Tuesday): 10:00 a.m. to 5:00 p.m.
- English, Chinese, Korean, Vietnamese, Nepalese, Indonesian, Tagalog, Thai, Portuguese, Spanish, Khmer, Burmese, Mongolian, Russian, Malay, Sinhalese, French, German, Italian and Japanese
Kyoto City International Foundation
Website
https://www.kcif.or.jp/web/en/support/govtinterpreting/
Hotline
075-752-1166
- English: Tuesdays, Wednesday and Thursdays 9:00 a.m. to 5:00 p.m.
- Chinese: Wednesdays and Fridays 9:00 a.m. to 5:00 p.m.
Hyogo
Hyogo International Association Information and Advisory Service
Website
https://www.hyogo-ip.or.jp/en/infocenter.html
Hotline
078-382-2052
- English: Monday, Wednesday, Thursday, Friday
- Chinese: Monday, Wednesday, Thursday, Friday
- Spanish: Every day
- Portuguese: Monday, Tuesday, Thursday, Friday
- 9:00 a.m. to 5:00 p.m.
Kobe City COVID-19 Health Advice Hotline
(for People Returning from Abroad and Those at Risk of Infection)
Website
https://www.city.kobe.lg.jp/a74716/kenko/coronavirus_en.html
Hotline
078-322-6250
*Please mention that you need an interpreter when you call this number.
- English, Chinese, Korean, Thai, Vietnamese, Indonesian, Tagalog, Nepalese, Portuguese, Spanish, French, German, Italian, Russian, Malay, Burmese, Khmer and Mongolian
- 24/7
Kobe International Community Center (KICC)
Website
https://www.kicc.jp/en/topics/2
Hotline
078-291-8441
- 9:00 a.m. to noon, 1:00 p.m. to 5:00 p.m.
- English: Monday to Friday
- Chinese: Monday to Friday
- Korean: Friday
- Spanish: Tuesday and Thursday
- Portuguese: Thursday
- Vietnamese: Monday and Wednesday
- Filipino: Wednesday
- Nepalese: Monday
- Thai: Tuesday
- Indonesian: Friday
Fukuoka
Fukuoka International Medical Support Center
Website
https://asian-msc.jp/english/
Hotline
092-734-3035
- English, Chinese, Korean, Thai, Vietnamese, Nepalese, Tagalog, Indonesian, Portuguese, German, Russian, French, Spanish, Italian, Burmese, Khmer, Sinhalese, Mongolian
- 24/7
Yamanashi
COVID-19 Coronavirus Infectious Disease Medical Examination and Consultation Center
Hotline
092-687-7953
- English, Chinese, Korean, Thai, Vietnamese, Indonesian, Tagalog, Nepalese, Portuguese, Spanish, French, German, Italian, Russian, Malay, Burmese, Khmer, Mongolian, Sinhalese
- 24/7
Shizuoka
COVID-19 Hotline for Foreign Residents
Hotline
0120-997-479
- English, Chinese, Korean, Thai, Vietnamese, Indonesian, Tagalog, Nepalese, Portuguese, Spanish, French, German, Italian, Russian, Malay, Burmese, Khmer, Mongolian, Sinhalese
- 24/7
This information is accurate as of Jan. 8, 2021.