It has come to light that engineers at a Chinese company entrusted with system management of messaging app provider Line were able to access personal information of Japanese users.
Japanese privacy protection regulations stipulate that consent of users must be obtained before their personal information is transferred to a foreign country. Line failed to provide users with a sufficient explanation regarding foreign access to their data. The company reported the matter to the government's panel on personal information protection.
Line has about 86 million users in Japan. Its parent company Z Holdings has decided to set up an in-house committee to investigate and rectify the situation.